support subscription

  1. JoeC20
    Thread

    Cannot access support despite having an active subscription

    I have an active subscription for Parallels Desktop for Mac Pro Edition, and and inactive subscription for the same. When I start Parallels, I...
    Thread by: JoeC20, Jan 27, 2026, 3 replies, in forum: Licensing and Activation
  2. PamT
    Thread

    Parallels Desktop for Mac 26.1.1 on MacOS 14.8.1 won't boot

    Parallels Desktop for Mac tries to open then times out. Here's what I've done so far - updated both Parallels and MacOS to latest release...
    Thread by: PamT, Nov 2, 2025, 1 replies, in forum: macOS Virtual Machine
  3. RichardC11
    Thread

    Support Cutoff with NO notice

    I've been a customer since 2016 and have an active 3-year SPLA agreement that started in 2023. Now in the support portal all my previous tickets...
    Thread by: RichardC11, Jun 30, 2024, 0 replies, in forum: Product updates and feedback
  4. maumbo
    Thread

    How to get support

    Hi to all, I'm a new member of the forum. I'm trying to get support from Parallels, so I twitted a message on Twitter yesterday, but still no...
    Thread by: maumbo, Mar 16, 2021, 3 replies, in forum: General Questions
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