startup issue

  1. E

    Windows virtual machine will not startup

    Can someone please tell me how to get a support ticket so I can talk to someone about my issue? I have a subscription that doesn't expire until Sept 2023. The only support choices I am given are Twitter, Telegram, Community Forum and FB Messenger. After a lightening strike two years ago it...
  2. G

    macOS El Capitan guest hangs on start

    I created a macOS El Capitan guest yesterday - my first Parallels guest. I didn't realise that moving an unnecessary image file would cause problems. I got the I/O error mentioned in the KB and didn't understand why. I tried to power down the guest and it hanged. So, I stopped the guest. Now...
  3. R

    Just moved to Big Sur and Parallels 16 problems

    I copied my pvm (Windows 7) to my account after upgrading to Big Sur and Parallels 16. Now Windows 7 will not start. Screen shot is attached. I have tried the permissions reset suggestion with no luck. Also looked at the descriptor xml suggestion, but the instructions do not match my xml...
  4. M

    VM for Windows10 x64 starts with black screen after application was not responding

    Hello everyone, I'm using Parallels desktop for Windows since version 12. Currently I'm using the latest version of release 15 since Now.2019 almost every day. When I started this morning Parallels to open the well-known IrfanView program (to edit photos/scans) in my Windows10 x64 VM it got...
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