reset

I have version 20.4.0 installed on macOS 15.5. I originally purchased my subscription with a Gmail address and have moved to a new email address for my account. When I go to account and license, my old email address and password are autofilled in the user and password fields. I have tried to...

Hi, I've just changed to a new MacBook and need to activate Parallels 16 on it from old one. But it keeps saying "The license has reached its activation limit and can no longer be used to activate new product copies.". Please reset and transfer my key to the new Mac.

Hi, can a license key be reset for use on a new machine? Currently we get a response "key is not registered." But the parallels website indicated the license is indeed registered. How do I fix this?

Has anyone been able to successfully reset their Windows 10 VM local account password? I've tried the instructions on this knowledge base article: https://kb.parallels.com/en/114193. However, it doesn't work. Here's the output: Failed to change user password: The operation was completed...

Parallels 15.1.3 I had a box popping up saying that Windows 10 cannot be shut down. So I'm trying to do a reset - to no avail at the moment. The idler icon in the middle of the darkened screen (showing a frozen wallpaper dating 18:09 22-Apr-2020) is idling now for over 2 hours. What could I do...

This is a bit involved, but here is the best attempt at a summary. I was working with a network simulator on an Ubuntu 16.04 Parallels instance. I accidentally affected permissions on the root folder. After this occured I was unable to do anything on the machine, even "cd" or "ls". I attempted...

I sold my Macbook and imac an year ago. (i reset all of them). and i bought a new used macbok air. but i can't use my product key parallels ver 9(10 upgraded), 14. , i didn't know i had to log-out to use the same key on New machine. could you reset all my license? (parallels 9/10/14 + Clean my...