installer

I'm on Apple Silicon and in Parallels 11 I have an application installer that requires Visual C++ x86 and x64. I have installed both but the x64 redistributable is never found, I guess because ARM64 is installed instead. Is there any way to get the installer to see that the dependencies are...

I have a VM installed in Mojave (32 bit) and wondered about my options when 1 upgrade my computer to MacOS 15.0. (64 bit). Are I right to assume that I need to reinstall Parallels so I have a 64 bit version once I upgrade. Will have to download a new version of Parallels that runs natively in...

I'm running on an M1 MacBook Pro using the Parallels M1 preview and a Windows on ARM virtual OS. Every time I try to run the installer I end up receiving the "SU-PQR265" or "SU-PQE1223" error codes with the text "The necessary prerequisites have failed to install" I've contacted Epic Support and...

Hello. I bought a license from Parallels 15 months ago. I had a problem with my laptop and had to format the machine. I have try to download the old version but the link for my email purchase always download Parallels 16 and ask to me buy a upgrade. I don't want upgrade, but I can't find the...

System: MacBook Pro (15-inch, 2016), 2.9 GHz Quad-Core Intel Core i7, 16 GB 2133 MHz LPDDR3 Operating System: MacOS Catalina 10.15.3 Parallels: Parallels Desktop 15.1.3 installer Error: "Parallels Desktop" can't be opened because Apple cannot check it for malicious software. This software needs...

Hi there, today I have updated Parallels Desktop today from version 12 to 13. During the update / the tools installation procedure under Windows, the installer hangs at 32%. This lasted over 60 minutes without any progress. I had to shut down Windows and restart the virtual machine...