activation version 13

My old MacBook Pro has died and I've got a new one. My subscription was renewed just today, so following various instructions I found on the Parallels site, I've downloaded a new version, I enter my "primary key" and get a green checkmark. But when I try to activate, I get this error message...

I just have bought a update version from parallels desktop 12 to 13 as suggested in my software but when i will put the key i have received the message "you have entered an upgraded key. Please confirm it with the key from the previous version" requeste my previous key that I put and receive...