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I am a newbie and am not able to install parallels tools. I have tried reinstalling parallels and XP and have not been able to install tools. I get an error message that install shield doesn't work, then an error that parallels tools can't be installed (on XP). I am not able to get online, so...

I am not able to install parallels tools. When I look in C/programtools, Parallels is not even a folder on XP (I can see if on my mac library folder, but can't access it through paralles/XP). I can not get online nor can I use coherence or crystal view mode with parallels either. I was having...