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You can only use Parallels Desktop on one OS in a device, not with two. The key you have purchased is primarily for Parallels Toolbox - Windows.
We have shared the offer details in a private message.
We suggest you use this Microsoft Tool and try to remove Parallels Tools. If you are still cannot uninstall then you can try using "Your...
We request you create a technical report with the error you are getting on the screen when you use the second key. Refer to the article and share...
Unfortunately, that feature is not yet available. You can share your feature request here.
Let us know when the issue started. Have you tried any steps to fix the issue?
Are you facing issues with Parallels Tools or Parallels Toolbox? If it is Parallels Tools let us know the Parallels Desktop version and guest OS...
We really understand your situation. We have shared with you some information in a private message regarding the renewal check it.
We can only see that you have Parallels Desktop 7 and Parallels Desktop 9 key in your account but not Parallels Desktop 15. If you have Parallels...
We like to inform you that purchasing an additional subscription will not extend the existing subscription. Unfortunately, there is nothing we can...
Hi ChristianK12, during the creation of VM, Parallels Installation assistant at the screen of giving Name and Location for the VM also provides...
We have reset the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching it again....
We have reset the Parallels Desktop 15 key registered with "kim.***[email protected]". You can try to activate now.
If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online Note: Parallels Desktop...
We see that you have made the purchase on 11/7/2018 and got a refund for it on 11/27/2018 so you are not eligible for an upgrade. You can confirm...
We have reset your Parallels Desktop 13 activation key. You can use it again.
We do not have any official information regarding the next version release. If you buy an annual subscription, you will get the free upgrade to...
We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
Parallels Desktop 12 is an end of life product and we no longer support it. We also see that you are using it in Catalina and which is not...
You can log in to my.parallels.com and find your activation key.
