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  1. Trishna Oobeyram
    Post

    Parallels 20.2.2 (55879) running Windows 11 Pro has become impossibly slow (M4 Pro)

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report (click Parallels icon || > Help > Send technical...
    Post by: Trishna Oobeyram, Mar 17, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  2. Trishna Oobeyram
    Post

    I was charged a renewal fee, but my license still shows inactive

    Hello @TobennaE We have created a support ticket to assist you. Please check your email. Regards,
    Post by: Trishna Oobeyram, Mar 17, 2025 in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    Unable to contact Parallels support

    Hello @ParallelsU864 We have created a support ticket to assist you. Please check your email for future correspondence. Regards
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: General Questions
  4. Trishna Oobeyram
    Post

    Moved to new Mac - license transfer option not showing

    Hello @crtdude Please follow the steps below to move your license to a new mac: 1. Sign in to Your Parallels Account: Once Parallels Desktop is...
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    Automatic renewal & refund

    Hello @MarnixV1 We have processed a refund as requested. Thanks!
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Automatic renewal & refund

    Hello @TimoL Apologies for the delayed response. We have processed a refund as requested. Thanks!
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  7. Trishna Oobeyram
    Post

    This license has reached its activation limit

    Hello @ahmedc We made some changes on our side. Please try to activate your license again. Thanks!
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  8. Trishna Oobeyram
    Post

    Refund

    Hello @ThiagoB4 We have created a support ticket to assist you. Kindly check your email for future correspondence. Regards,
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  9. Trishna Oobeyram
    Post

    The previous activation key has not been accepted by the license server.

    Hello @lvyazhen We made some changes on our side. Please try to activate your license again. Regards,
    Post by: Trishna Oobeyram, Mar 16, 2025 in forum: Licensing and Activation
  10. Trishna Oobeyram
    Post

    2025-03 Cumulative Update for Windows 11 Version 24H2 for arm64-based Systems (KB5053598)

    Hello @jmdevaney Could you please proceed with the following: 1. Reproduce the issue. 2. Collect a technical report (click Parallels icon || >...
    Post by: Trishna Oobeyram, Mar 13, 2025 in forum: Windows Virtual Machine
  11. Trishna Oobeyram
    Post

    Refund Request

    Hello @LipengC Please note that we have issued a refund as requested. Regards,
    Post by: Trishna Oobeyram, Mar 5, 2025 in forum: Licensing and Activation
  12. Trishna Oobeyram
    Post

    Refund request

    Hello @EalonaW We have proceeded with a refund as requested. You can now purchase the full version of Parallels Desktop at:...
    Post by: Trishna Oobeyram, Feb 24, 2025 in forum: Licensing and Activation
  13. Trishna Oobeyram
    Post

    This license has reached its activation limit and can no longer be used to activate new product copi

    Hello @DemisM We made some changes on our side. Please try again. Regards,
    Post by: Trishna Oobeyram, Feb 24, 2025 in forum: Parallels Client for Mac
  14. Trishna Oobeyram
    Post

    I didn't receive new license after payment of renewing my subscription

    Hello @AllenP8 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Feb 20, 2025 in forum: Licensing and Activation
  15. Trishna Oobeyram
    Post

    Refund request

    Hello, Let us inform you that we have processed a refund as requested. Regards,
    Post by: Trishna Oobeyram, Feb 19, 2025 in forum: Licensing and Activation
  16. Trishna Oobeyram
    Post

    Can't activate Parallels 17 License on a new Mac

    Hello @DarioR4 We have made some changes on our side. Please try to activate your license again. Regards,
    Post by: Trishna Oobeyram, Feb 17, 2025 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    This license key is already registered in a different account

    Hello @LambrosD We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Feb 17, 2025 in forum: Licensing and Activation
  18. Trishna Oobeyram
    Post

    This license key is already registered in a different account

    Hello @ShainQin We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Feb 17, 2025 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Need to Cancel, Can't Log In, Customer Service Is IMPOSSIBLE to get a hold off

    Hello @WillC10 We have created a support ticket to assist you. Please check your emails. Regards,
    Post by: Trishna Oobeyram, Jan 31, 2025 in forum: General Questions
  20. Trishna Oobeyram
    Post

    cann't DEACTIVATE

    Hello @RossWen We have made some changes on our side. Please try to activate the license again. Regards,
    Post by: Trishna Oobeyram, Jan 31, 2025 in forum: Licensing and Activation
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