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Hello, We have made some changes on our end. Kindly check and let us know if this has been resolved for you. Thank you!
Hello @j0ulem, Currently, if you purchase a Parallels Desktop 19 Permanent license, you would only be able to use this key to activate 1 prior...
Hello, Thank you for contacting Parallels Support. Please note that Microsoft no longer provides support for Windows 10 on ARM devices, and as...
Hello, We have sent you a private message for further assistance. Kindly check and let us know. Thank you!
Hello @ZebulonL , We have sent you a private message for more assistance. Kindly check your inbox. Thank you!
Hello @NathanielM3 , I have sent you a private message. Kindly check your inbox for further information. Thanks!
Hello, Unless you had an existing Parallels Desktop license, you would not have been able to use the Upgrade key. Upon verification, we could...
Hello, We have made some changes on our end. Kindly check if you are now able to activate the license. Thanks!
Hello @MartinL39, We have reset the activation limit on our side. Kindly check and let us know if you are now able to use your license. As a...
Hello, As requested, we have processed the refund on our side and it will be credited to your within 5 - 7 working days. Thank you!
Hello, We have sent you a private message. Kindly check and update us accordingly. Thank you!
Hello @NatalieS3 , Kindly perform the below steps to solve the issue: 1. On the "Let's connect you to a network" page, use the Shift + F10...
Hello, Kindly run the virtual machine and generate a technical report for further investigation: - Right-click on the Parallels Desktop icon from...
Hello, We have created a ticket #46xxx93 to assist you further. Kindly check your mailbox for more details. Thanks!
Hello, We have sent you a private message. Kindly check if you are now getting the mails to change your payment method and renew your license from...
Hello, As requested, we have reset your PD 18 license key. Kindly try to activate it on your new mac again. Thank you!
Hello @iliyam, We have sent you a private message to assist you further. Thank you!
Hello, We have sent you a private message to assist you further. Thank you.
Hello @Evie, We have sent you a private message to assist you further. Thank you.
