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  1. Guna@Parallels
    Post

    Purchased upgrade to 12 without realizing cannot upgrade from 5. What now?

    Hi @jenniferk We have requested for a few information in private message. Please check and respond,we would be happy to help you out!
    Post by: Guna@Parallels, Oct 3, 2016 in forum: Installation and Configuration of Parallels Desktop
  2. Guna@Parallels
    Post

    Parallels Desktop 12 Crashing on El Capitan

    Please try the below steps and keep us posted 1. Uninstall Parallels Desktop 12 for Mac (Use PDRemove.zip) 2. Reset user Home folder permissions...
    Post by: Guna@Parallels, Sep 12, 2016 in forum: Installation and Configuration of Parallels Desktop
  3. Guna@Parallels
    Post

    Toolbox on macOS Sierra

    We've tested in our lab and found that the mute microphone on macOSSierra is working fine. Could you please uninstall, reinstall Parallels...
    Post by: Guna@Parallels, Sep 12, 2016 in forum: Parallels Toolbox for Mac
  4. Guna@Parallels
    Post

    Parallels 12 & Overwatch support

    Thanks for sharing the Problem Report ID(116225688), we're looking into details and will update you shortly. Stay tuned.
    Post by: Guna@Parallels, Sep 12, 2016 in forum: Windows Virtual Machine
  5. Guna@Parallels
    Post

    Unable to install windows

    Hi @JordanV Are you trying to install Windows on your Mac using a Microsoft Windows installation DVD or a .iso disc image file? Please share a...
    Post by: Guna@Parallels, Sep 12, 2016 in forum: Installation and Configuration of Parallels Desktop
  6. Guna@Parallels
    Post

    PD 12 doesn't work with crypto VMs

    Hi @Guzz_1984 Have you tried uninstalling(use PDRemove.zip) and reinstalling Parallels Desktop 12 for Mac ? If so and still the issue persists,...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: General Questions
  7. Guna@Parallels
    Post

    Remote Desktop Connecting to a Parallels VM

    Dear @PabloY Please adjust the virtual machine configuration > Hardware> Network1 > Bridged Network > Default adapter and let us know how it goes.
    Post by: Guna@Parallels, Sep 11, 2016 in forum: General Questions
  8. Guna@Parallels
    Post

    Unable to switch desktops using shortcuts on Parallels Desktop 12

    Hi @PrbInz Are you trying to turn off OS X Full Screen in Parallels Desktop 12 ? Looks like from the screenshot you haven't unchecked "Use OS X...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Installation and Configuration of Parallels Desktop
  9. Guna@Parallels
    Post

    Parallels 12 & Overwatch support

    Please reinstall Parallels Tools and please follow instructions from KB122485 to adjust the Windows virtual machine's configuration. If the issue...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Windows Virtual Machine
  10. Guna@Parallels
    Post

    "The system detected a possible attempt to compromise security..." when trying to change a password

    Dear @PatrickS7 We have requested a few information in the private message. Please check and respond.
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Windows Virtual Machine
  11. Guna@Parallels
    Post

    Issues after upgrading to Parallels 12 desktop

    Hello @DanielI Please create an empty virtual machine and map the virtual hard disk of Windows 10 . Please do it prudently, because all the...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Windows Virtual Machine
  12. Guna@Parallels
    Post

    Does Parallels 12 fix Virtual hard disk problem?

    Hi @CraigH2 Are you trying to increase the hard disk of Window virtual machine? If so, what is the version of Windows? Additionally, plz try our...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Installation and Configuration of Parallels Desktop
  13. Guna@Parallels
    Post

    Parallels Desktop 12

    Please clarify whether you're trying to install Parallels Desktop or Windows. Also, please share a few screenshot of the error message,we'll check...
    Post by: Guna@Parallels, Sep 11, 2016 in forum: General Questions
  14. Guna@Parallels
    Post

    Installing FreeDOS into Parallels 12

    Please share a few screenshot with us, we'll check and help you out.
    Post by: Guna@Parallels, Sep 11, 2016 in forum: Other Virtual machines
  15. Guna@Parallels
    Post

    Windows cannot access \\Mac\home\desktop

    Please try the below steps and let us know how it goes 1. Isolate Windows from Mac 2. Reinstall Parallels Tools
    Post by: Guna@Parallels, Sep 11, 2016 in forum: General Questions
  16. Guna@Parallels
    Post

    Restoring Parallels 11 from Time Machine

    Hi @RobertW11 Please make a manual back up of your Windows XP virtual machine by copying its .pvm file to the external hard drive. Are you using...
    Post by: Guna@Parallels, Sep 10, 2016 in forum: Installation and Configuration of Parallels Desktop
  17. Guna@Parallels
    Post

    Windows XP Blue Screen of Death on Installation

    Hi @SteveL3 Please limit the virtual memory to "1GB" and processor to "1" . Start the installation and keep us posted.
    Post by: Guna@Parallels, Sep 10, 2016 in forum: Installation and Configuration of Parallels Desktop
  18. Guna@Parallels
    Post

    no Licence Update from Desktop 11 to 12 ?

    Hi @MichaelO7 I've sent you the activation key of Parallels Desktop 12 for Mac in private message. Download Parallels Desktop 12 for Mac and...
    Post by: Guna@Parallels, Sep 10, 2016 in forum: General Questions
  19. Guna@Parallels
    Post

    Toolbox on macOS Sierra

    We have received your private message. We are looking into details and will update you shortly. Thanks for your understanding.
    Post by: Guna@Parallels, Sep 10, 2016 in forum: Parallels Toolbox for Mac
  20. Guna@Parallels
    Post

    My Account was Deleted

    Glad it worked. Please feel free to reach us for further assistance,we're here to help you.
    Post by: Guna@Parallels, Sep 10, 2016 in forum: General Questions
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