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We are sorry for any inconvenience caused. We have forwarded your email ticket to the concerning team, they will connect with you shortly.
Hi, please start Parallels Desktop and let it disappear as you said. Then try "exit Coherence mode" Click on the Parallels icon in the Mac menu...
Hi, we've just sent you a private message, please check. Thanks.
Hi, please follow the steps given to check on the issue: 1. Take a Snapshot, refer here. 2. Force restart your Windows virtual machine, refer here.
Hi, we are sorry for any inconvenience caused. We have reset your license key, please activate it now. Thanks.
Hi, plese follow the steps given below to check on your issue: - Reinstall Parallels Tools, please refer to https://kb.parallels.com/115835 -...
Hi, Parallels Desktop is an application for Mac that allows you run Windows, Linux or even OS X operating systems and applications created for...
Hi, please provide the reference number from your invoice copy to check and assist you. Thanks.
Hi, we are sorry for the delay in response. Your order has been refunded, you will receive funds during the next 5-7 days. Please let us know if...
We are sorry for the inconvenience caused. We suggest you choose the Parallels Desktop subscription to receive free upgrades to the next version....
Hi, please refer to ( https://www.parallels.com/blogs/install-windows-10-parallels-desktop/ ) and check other methods to install the Windows 10...
Hi, please choose the default adapter given below the title "Bridged network". Thanks.
Hi, you can upgrade to Parallels Desktop 17. Please check at ( https://www.parallels.com/desktop-upgrade/ ). Thanks.
Hi, please download the Windows 10 ARM installation file as provided in this article ( https://kb.parallels.com/125375 ) and check. Thanks.
Hi, we have reset your license key. Please activate it now and check. Thanks.
Hi, please take a snapshot and then force restart your Windows virtual machine to check on the issue. 1. To take a snapshot, refer to (...
Make sure both your Parallels Desktop 15 and the Parallels Desktop 14 license keys are registered to the same Parallels Account to activate it...
Hi, please restart your Mac and check on the issue. Thanks.
We are researching possibilities for running x86/x64-based VMs on Mac with Apple M1 chip, but unfortunately, it shows itself as an approach that...
1. Download your macOS Sierra 10.12 installation file from ( https://support.apple.com/HT211683 ). 2. Then to install your virtual machine in...
