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  1. McallenT@P
    Post

    Competitive upgrade pricing

    Hello @HasanR1, Please refer to this KB article: https://kb.parallels.com/115305 and check. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 21, 2022 in forum: General Questions
  2. McallenT@P
    Post

    [Licensing] Use one license on several personal computers

    Hello @DanielR32, You can use Parallels Desktop for Mac in both your personal and office Mac. Please refer to this KB article:...
    Post by: McallenT@P, Apr 21, 2022 in forum: Parallels Desktop for Mac Feature Suggestions
  3. McallenT@P
    Post

    Transfer my Parallels Desktop activation key to another account

    Hello @BardoN1, If you have already moved .pvm file to your new Mac, All you have to do is install Parallels Desktop and open the .pvm file with...
    Post by: McallenT@P, Apr 19, 2022 in forum: Installation and Configuration of Parallels Desktop
  4. McallenT@P
    Post

    Activation key is associated to another account

    Hello @MarceloA4, Please check and respond to the DM that we have sent you. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 18, 2022 in forum: Installation and Configuration of Parallels Desktop
  5. McallenT@P
    Post

    This license key is already registered in a different account.

    Hello @MarceloA4, We have sent you a DM, please respond to the same with the license key that you facing issues with. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 18, 2022 in forum: General Questions
  6. McallenT@P
    Post

    Why don't I get offered Windows 11?

    Hello, If you have M1 chip Mac, Windows 10 is not available from Microsoft only windows 11 is possible. Please refer to this KB article:...
    Post by: McallenT@P, Apr 14, 2022 in forum: Windows Virtual Machine
  7. McallenT@P
    Post

    Gaming (Nostale) on Mac

    Hello, Please confirm the processor that your Mac has. Is it M1 chip or intel processor? Thanks, Parallels Team.
    Post by: McallenT@P, Apr 13, 2022 in forum: General Questions
  8. McallenT@P
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @EverO, Please provide the order reference number or the email address, so that we can assist you with the refund. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 12, 2022 in forum: Licensing and Activation
  9. McallenT@P
    Post

    Gaming (Nostale) on Mac

    Hello, Please refer to this KB article: https://kb.parallels.com/123094 and check. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 12, 2022 in forum: General Questions
  10. McallenT@P
    Post

    High CPU Usage with Big Sur Guest and Catalina Host

    Hello @JasonP2, bsdtar processes are not due to Parallels. You need to end task all the bsdtar processes from task manager. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 12, 2022 in forum: macOS Virtual Machine
  11. McallenT@P
    Post

    booting up from USB (tails) in parallels 17 running on apple M1 pro chip

    Hello @Nebojsa1, Please refer to this KB article: https://kb.parallels.com/6571 to generate a support ticket and choose phone or chat support. You...
    Post by: McallenT@P, Apr 1, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  12. McallenT@P
    Post

    Reset Window Password for Parallels Standard is not working

    Hello @Tareka3, Start Parallels Desktop. From the Parallels Desktop menu (on the left side of the Mac menu bar) select About Parallels Desktop, to...
    Post by: McallenT@P, Apr 1, 2022 in forum: Windows Virtual Machine
  13. McallenT@P
    Post

    I need help

    Hello @Stephen12, Unfortunately, the trial period cannot be extended. It works only for 14 days on a given Mac computer. You can purchase a...
    Post by: McallenT@P, Apr 1, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  14. McallenT@P
    Post

    Parallels license has reached its activation limit

    Hello @LongL, Please provide the license key, so that we can reset the same for you. Thanks, Parallels Team.
    Post by: McallenT@P, Mar 29, 2022 in forum: Licensing and Activation
  15. McallenT@P
    Post

    Unable to get rid of traces for Parallels

    Hello, Please refer to this KB article: https://kb.parallels.com/en/124255 and check. Thanks, Parallels Team.
    Post by: McallenT@P, Mar 24, 2022 in forum: General Questions
  16. McallenT@P
    Post

    Subscription invoice

    Hello, Please provide the order reference number or the email address, so that we can assist you further. Thanks, Parallels Team.
    Post by: McallenT@P, Mar 21, 2022 in forum: General Questions
  17. McallenT@P
    Post

    problems with activation Parallels ToolBox

    Hello @AlbertoR2, Since you have purchased Parallels Desktop from Apple store the bonus software is not included. If you purchase it from...
    Post by: McallenT@P, Mar 21, 2022 in forum: Parallels Toolbox for Mac
  18. McallenT@P
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @Bob30, Please explain the activation issue and provide the license keys that you are facing issues with and we will check and get back to...
    Post by: McallenT@P, Mar 21, 2022 in forum: Licensing and Activation
  19. McallenT@P
    Post

    This license has reached its activation limit and can no longer be used to activate new product

    Hello, Please provide the license key that you are facing an issue with and we will reset it. Thanks, Parallels Team.
    Post by: McallenT@P, Mar 21, 2022 in forum: Installation and Configuration of Parallels Desktop
  20. McallenT@P
    Post

    upgrade eligibility

    Hello @ben36, Yes, you are eligible to purchase the upgrade license and during activation, if your version 5 key is not accepted, please provide...
    Post by: McallenT@P, Mar 21, 2022 in forum: General Questions
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