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Dear NicKIT, We have created a ticket in our Help Desk system with number 674962, so our Sales engineers will be able to contact you and...
Hello, TucsonTom, Please, see the pcture PIS1 attached: - click on Parallels Internet Security icon in the tray (marked with 1) to open...
Hi, cmartinez glad to hear that my advise helps. A little trick about "off-hours": - Let us say it is 9 am at yours now and you wish snapshot...
Hello, eread Actually, written below: is not 100% true. You should install the latest (January) update, but it does not require...
Hello, Please, try to stop virtual machine, disable Shared applications and Smart Select in virtual machine's configuration, then start it, run...
Hi, Lydia, John means, that when you start Nancy Drew it gives you an option to adjust the game settings. I've have never played this game, but...
Hello, Sam, Thank you for the message, an engineer has replied in the ticket of yours.
Hello, cmartinez, Please, have a look at the document below:...
Hello, mstevinson, If the issue still remains, please, create a support ticket in our Help Desk system, so our engineers are able to contact...
Hi, BDM, very time Parallels Desktop upgrade is ready, a special thread is created on this Forum describing the features added, problems...
Dear eread, There is a little misunderstanding. My colleague did a mistyping telling you that he has sent a vmtools.iso from version 4. You...
Hello, SteveZ, It seems, that when you upgraded to SP3 Windows replaced drivers for keyboard. Please, right-click My Computer - > Manage ->...
Hello, lindsayanng, If you see some documents stuck in the printing queue, delete them from there (there should be such an option under File or...
Hello, sakurai, The main application which helps you to create and run virtual machines is Parallels Desktop itself. But it has several...
Hello, Peace Freak, Please, check your browser settings. It seems, that somehow Apple.com is in your "trusted zone", but some other sites...
Hello, jbhelmly There was a major update in December - build 3810, and a minor one in January, which has the same number 3810, but a slightly...
Hello, dklein2149 Try to repair your Windows machine as advised here: http://kb.parallels.com/en/5138 By the way, you can use Cmd-Shift-3...
Hello, Please, reply to the message sent to you via the ticket. Thanks in advance.
Thanks for sharing your idea, mvcube, I will let people responsible know about it.
Hi, chabig would you, please, find your virtual machine's bundle (file with .pvm extension) -> right-click -> show package contents -> copy...
