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Hi ChristopherW4, Try to download .iso image file from this link & follow steps outlined at this article. If the issue persists, please provide us...
Hi OttoN, Please check your private message and reply us. Thanks, Dhana
Hello Richard7, Please perform the steps outline at this link to restart your frozen virtual machine & let us know how it works. Thanks, Dhana
Hello AntonioL1, * Please check if you have read & write permission for your files on Mac side ( Right click > Get Info > Sharing & permission ) *...
Hi Stefano, Could you please perform the steps provided in this link & let us know how it works. Thanks, Dhana.
Hi JohnY1, Check this link provided by Apple support to disable auto pause or sleep on Mac OS and let us know how it works. Thanks, Dhana.
Hi JohnY1, Please refer to this link to disable "Pause Windows when no applications are open" feature & check how it goes. Thanks, Dhana
Hi Markus, Please check if Parallels Tools are installed on your Windows. If you already have it installed, please reinstall it and check with the...
Glad that it worked. Feel free to reach out any time, we will be happy to help.
Hello BJH, Of course both drives from your native PC can be transferred to Parallels Desktop virtual machine. Please refer to the last part in...
Hello Darrell, Please perform steps outlined at this link to stop your frozen virtual machine. Once you have your Windows started normally,...
Hi JuniorP, The issue doesn't seem to be related to Parallels Desktop and it could occur even in a real Windows PC. Please check the work around...
Hi DaveH6, Apologize for the misunderstanding. Try following steps outlined at this link but uncheck " Express installation" from step 4 to...
Hello Steve, It is not possible to transfer operating system from an existing virtual machine to Bootcamp partition. However, you can run your...
Hello RobertC9, Please follow the steps outlined at this link to map your existing virtual hard disk to an empty virtual machine & check how it...
Hi LeeEunseul, Please check your private message & reply. Thanks, Dhana.
Hi DaveH6, Please perform the steps in this link & check how it goes. Thanks, Dhana
Hi JamesG7, We have not yet launched Tech Guarantee this year. Stay tuned for the updates on our website and thanks for reaching out ! Thanks, Dhana.
Hi CharlotteH, Please post us problem report ID number reproducing the issue along few screen shots of the error message and we will happy to...
Hello JamesL9, Perform the below steps & let us know how it goes : * If you are using Boot Camp partition, please boot into native Boot Camp...
