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Plz follow the steps outlined in this article & change the resolution settings of the virtual machine to "Keep Ratio" (VM configuration >...
Hi @Argelian Please try the below steps and keep us posted. Should the below steps fail, please generate a Problem Report ID & submit it here...
Are you trying to install iMovie app in Mac OS X EL Capitan virtual machine under Parallels Desktop 11? If so, could you please let us know the...
Happy to know that you have a backup of all important data and created a new Windows 10 Virtual Machine. Yes, you can delete your Boot Camp...
Hi @AlekseyM2 Could you plz generate a Problem Report ID and submit it here for our investigation?
Plz uncheck "Express installation"(step 4) & keep us posted. For more information, please follow the instruction in this article
Hi @MurrayW @allexus.mac Plz follow the steps outlined in this article & keep us posted.
Glad it worked! Feel free to reach us for further assistance.
Hi @AkikoB Plz turn off the EFI boot & start the installation. Installing Windows 10 with Microsoft USB installation stick? Check this out
Hi @AlexanderW2 Could you plz let us know the source of your Windows installation? Is it from a DVD or an .iso disc image, or a bootable USB drive?
Hi @DaveT2 Looks like the issue might occur if the Microsoft Visual C++ 2010 Redistributable Package is not installed properly. There are few...
Hi @YvesL1 Did you get any error message following the instructions from this article? If so, please share a few screenshot with us. Also, have...
We've processed the refund for your order. Refunds usually take 5-7 business days to appear in your account.
Hi @DennisS3 We've processed the refund for your order. Refunds usually take 5-7 business days to appear in your account. We have also sent you a...
Dear @Alessio2 Did you get any error message while installing Parallels Tools? Kindly let us know the version of Parallels Desktop and Windows...
Hello @JimC7 Here is how can find the version of Parallels Desktop installed on your Mac. To find the version of Parallels Desktop you were...
Hi @Alfonsod, Are you referring to Parallels Desktop activation? Could you please share a few screenshot of the error message while activating?
Do you get any error message while printing ?If so, could you please generate a Problem Report ID ? Are you using network printer? If so, did you...
Please disable Antivirus(if installed), Windows firewall and Windows defender before installing Parallels Tools. Once disabled, perform the steps...
Hi @JackD1 Thanks for your interest! We've shared the discount information in private message. Please check and get back to us.
