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  1. DebasmitaM
    Post

    Can't Access Mac Folders or Files from Windows - this worked for me

    Hello, thank you for sharing the troubleshooting steps with us here. Please reach us back for any further issues/queries.
    Post by: DebasmitaM, Jun 21, 2022 in forum: Windows Virtual Machine
  2. DebasmitaM
    Post

    Parallels account was signed in from an urecognised web browser

    Hello, we use in-product notifications to share several types of information with our customers. First, and most importantly, we share information...
    Post by: DebasmitaM, Jun 21, 2022 in forum: General Questions
  3. DebasmitaM
    Post

    Upgrade options?

    Hello, you can upgrade from Parallels Desktop 14 to 17. Kindly let us know what is the issue you are facing.
    Post by: DebasmitaM, Jun 21, 2022 in forum: General Questions
  4. DebasmitaM
    Post

    Applications/games not working in Windows on Arm

    Hello, kindly check if the game is compatible with ARM processor.
    Post by: DebasmitaM, Jun 15, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  5. DebasmitaM
    Post

    Cannot trial M1 Macbook

    Hello, unfortunately we won't be able to extend your trial period. we would request you to purchase Parallels Desktop for Mac. As per our refund...
    Post by: DebasmitaM, Jun 15, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  6. DebasmitaM
    Post

    installing windows 10 ARM on M1 Pro instead of windows 11

    Hello, are you facing any issues with Windows 11 virtual machine?
    Post by: DebasmitaM, Jun 15, 2022 in forum: Installation and Configuration of Parallels Desktop
  7. DebasmitaM
    Post

    Decrease allocated hd size?

    Hello, your most welcome.
    Post by: DebasmitaM, Jun 15, 2022 in forum: Installation and Configuration of Parallels Desktop
  8. DebasmitaM
    Post

    Need to Renew Subscription But Its Not Happening !!

    Hello, we have sent you a private message. Please help us with your purchased email address over there.
    Post by: DebasmitaM, Jun 15, 2022 in forum: Licensing and Activation
  9. DebasmitaM
    Post

    Payment authorization fails on good card

    Hello, we have sent you a private message. Please help us with your purchased email address over there.
    Post by: DebasmitaM, Jun 15, 2022 in forum: Parallels Website and Forum
  10. DebasmitaM
    Post

    Black screen of Win 10

    Hello, we request you to create a support ticket https://kb.parallels.com/6571 so that we can investigate the issue further.
    Post by: DebasmitaM, Jun 15, 2022 in forum: Windows Virtual Machine
  11. DebasmitaM
    Post

    Could you tell me, please how to fix texture glitches in the game?

    Hello, please follow the steps from https://kb.parallels.com/122708 and update us.
    Post by: DebasmitaM, Jun 15, 2022 in forum: General Questions
  12. DebasmitaM
    Post

    VMs getting automatically shut down

    Hello, is the issue happening after upgrading to Parallels Desktop 17.1.4?
    Post by: DebasmitaM, Jun 15, 2022 in forum: General Questions
  13. DebasmitaM
    Post

    Failed to create a bootable disk image file for this version of macOS.

    Hello, which Parallels Desktop version you are using?
    Post by: DebasmitaM, Jun 13, 2022 in forum: Installation and Configuration of Parallels Desktop
  14. DebasmitaM
    Post

    Parallels v17.1.4 - Mandatory Auto-Pause?

    Hello, please reinstall Parallels Tools and check if still the issue happening.
    Post by: DebasmitaM, Jun 13, 2022 in forum: General Questions
  15. DebasmitaM
    Post

    purchased wrong version (upgrade not full)

    Hello, we have initiated a refund of €49.99 for your purchase of Parallels Desktop for Mac Pro upgrade. The amount will reflect on your account...
    Post by: DebasmitaM, Jun 12, 2022 in forum: Licensing and Activation
  16. DebasmitaM
    Post

    Compatibility with macOS Ventura beta

    Hello, thank you for sharing with us.
    Post by: DebasmitaM, Jun 11, 2022 in forum: Installation and Configuration of Parallels Desktop
  17. DebasmitaM
    Post

    PD upgrade question

    Hello, yes. You can upgrade from Parallels Desktop 14 to 17. First you need to purchase Parallels Desktop 17 permanent upgrade, then install...
    Post by: DebasmitaM, Jun 11, 2022 in forum: General Questions
  18. DebasmitaM
    Post

    Licensing from the 2000s?

    Hello, these are the features designed for the Parallels Desktop Standard Edition which are not changeable. In case you want to use more than 8GB...
    Post by: DebasmitaM, Jun 11, 2022 in forum: General Questions
  19. DebasmitaM
    Post

    I'm high school student who living in South Korea, is there any way to get discount plan for me?

    Hello, please let us know your query.
    Post by: DebasmitaM, Jun 8, 2022 in forum: macOS Virtual Machine
  20. DebasmitaM
    Post

    macOS 13 Ventura VM (Intel)

    Hello, could you please reproduce the issue once again and collect a tech report at the moment of reproduction as per this KB article Send us the...
    Post by: DebasmitaM, Jun 8, 2022 in forum: macOS Virtual Machine
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