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Hello Anne, We observed that this payment was made via the AppStore, please note that Apple does not permit returns or offer refunds for products...
Hello Tonza, Apologies for the delayed response, We have created a ticket with ID 4920209 to communicate with you on this issue.
Hello MicroV1, Please be informed that the technical report has been passed along to our Development Team for further analysis. As soon as we...
Hello, We have reset the activation limit on our side. Kindly check and let us know if you are now able to use your license.
Hello O_B, Are you still experiencing this issue with your Windows virtual machine? If so, please collect a technical report at the moment of...
Hi Micro, Thank you for the provided data. However, the technical data provided is for Parallels Desktop and not Parallels Toolbox. Please...
Hello Chandra, Please use the link provided below to download Parallels Desktop 19. 1. Quit Parallels Desktop by right-clicking on the Parallels...
Hello Lucas, Please be informed that we have located your ticket and further communication will take place via e-mail. Thank you for your...
Hello PhilS15, Kindly perform the following actions on Parallels Desktop 20 to aid us in solving this issue. 1. Reproduce the issue. 2. Please...
Hello Julio, We have sent you a private message. Kindly respond.
Hello aspen63, Kindly perform the following actions to enable us troubleshoot this issue. 1. Reproduce the issue. 2. Please collect a Technical...
Hello EricM41, Please reproduce the issue and collect a technical report : Enable detailed log messages: Click the Parallels Toolbox icon >...
Hello MarcelK12, Kindly perform the following actions to attempt a resolution of this issue. 1. Shut down the Virtual Machine. Make sure that...
Hi Everyone, Kindly try performing the following actions to resolve the issue in Parallels Desktop 20 1. Shut down the Virtual Machine. Make...
Hello DerickB, To aid us in troubleshooting this issue, please collect a technical report after issue reproduction (click Parallels icon > Help >...
Hello Jean-Luc, To aid us in troubleshooting this issue, please collect a technical report after issue reproduction (click Parallels icon > Help...
Hello all, Please be informed that this issue has been fixed in our latest release of Parallels Desktop, version 20. Provided you have a...
Hello all, Just to let you know, this issue has been fixed in our latest release of Parallels Desktop, version 20. You may install Parallels...
Hello O_B, Please be informed that this issue has been fixed in our latest release of Parallels Desktop, version 20. Provided you have a...
Hello, Kindly confirm if the linux image you are using is designed for ARM archictecture. If possible, please upload the iso file to the link...