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Hi, Could you please provide us with a screen recording of this issue? You may upload to this file-sharing link...
Hi Mueller, Please note that starting with Parallels Desktop 19, the feature has been deprecated. https://kb.parallels.com/113269
Please attempt to resolve the issue by following the steps below: 1. On your host Mac, click on the Apple Icon in the top left corner > Click on...
Hi Sebastian, Please provide us with more information on this. 1. The make and model of the USB token Digital Signature device. 2. Please...
Hello, Please collect a technical report while the virtual machine is running (Help > Send technical data > check "Attach screenshots..." > press...
Hello AlishaK1, Thank you for reaching out to us regarding your subscription. As per your request, we have successfully disabled the...
Hello MichaelM168, Please provide us with the Cleverbridge Transaction ID for the purchase
Hello @ParallelsU1402 We have sent you a private message to request some information, please check it
Hello @SamuelC9 Thank you for your feedback. We have sent you a private message to request some informatio0n
Hello ValerieS1, Kindly confirm that the Cleverbridge transaction ID is correct. We were unable to find any transactions using the provided ID.
Hello everyone, As VineRider correctly stated, we have released a new update Parallels Desktop 20.1.2 which fixes this issue. Please install the...
Hello FrancescoD5, FrancescoD5 We have released a new update Parallels Desktop 20.1.2 which fixes this issue. Please install the latest update...
Hello SedarPL, Yes, you can upgrade from this version to the latest provided your host Mac's operating system supports Parallels Desktop 20....
Hello, We can help check if the license key is indeed a valid one. We have messaged you privately for more information.
Hello PabloC12, Please be informed that a refund request for the purchase has been submitted for processing. Furthermore, kindly note that it can...
Hello MikeekiM, Indeed provided you have an existing Permanent license key, you can purchase an upgrade key from our online store and upgrade to...
Hi Jethro, Nul, Kindly provide us with more information on these crashes. Are they application crashes, processes or threads? Could you please...
Hello Bill, Provided you have a valid Parallels Desktop 19 key, you can purchase a Parallels Desktop 20 upgrade key from our online store...
Hello, Please collect a technical report after issue reproduction (click Parallels icon > Help > Send technical data > check "Attach...
Hello, Please reproduce the issue and collect a technical report : Enable detailed log messages: Click the Parallels Toolbox icon > Click on...
