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Hi @BartS3, can you please check out the instructions outlined in this article to fix the issue?
Hi @EmeryK, thanks for the report ID, For a better performance optimization please follow step-by-step instructions below: 1. Shut Down Windows...
Hi @DIEGOV1, have you installed any antivirus applications on Mac and Windows virtual machine? If so - please uninstall it and keep us posted the...
Hi @MarcoM3, have you installed Anti Virus and it is scan is in progress? If so - please quit the scan to check the performance and keep us posted...
Hi @VW5g7Z4q, please generate a report ID and quit Parallels Desktop 12 and then go to Finder--> Application--> Parallels Desktop then ( Right...
Hi @SistoZ, can you please send us a Technical Data collected right after the error and a splash screen (Help menu > Send Technical Data...)? This...
Dear@EmeryK, could you please open Task manager, Activity monitor, resource monitor and go to the Help menu of Parallels Desktop application and...
Hi @b.morin, yes! Nested virtualization feature is available only in Parallels Desktop Pro and Business editions. Can you please send us a...
Hi @AndrewF5, can you please send us a Technical Data collected with detailed log message (Help menu > Send Technical Data...)? This will help us...
Hi @Marie-TheresT, glad to know it works. We are always here to help!
Hi @Juho, can you please provide the order number for the recent purchase via private message?
Hi @EmeryK, we would suggest you to disable if any anti-virus is installed, and then follow the step mentioned below to fix the slow performance...
Hi @pDavid, the crash might occur due to an anti-virus application scanning a virtual machine file or the folder of its location. To fix the...
Hi @Dominic4, did you check the corresponding Mission Control shortcut in the System Preferences?
Hi @thierryb180381, this issue might occur due to Parallels service is not working as expected. Please check out the instructions outlined in this...
Hi @Martin9, the issue is under investigation and should be fixed in 14.1, but in general, it's caused by a slow AD or great amount of users...
Hi @Jason, we have sent a private message to you! Please reply us and we are here to help!
Hi @Rainer1, are you still facing the issue now? If so- could you please go to Help menu of Parallels Desktop application and send us the...
Hi @ArtistW, thanks for the report ID, we would suggest you to check the Mac disk for I/O errors presence it's required to use the following...
Hi @NazrulhishamO, was it freezing while upgrading the macOS virtual machine to Mojave guest operating system with the version 14?
