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  1. PaulChristopher@Parallels
    Post

    Java web launcher not functioning through Parallels

    Hi @TechO1, please check the HTML5 Restrictions in the Gateway Properties. Allow embedding of Parallels Html5 Client into other web pages is to be...
    Post by: PaulChristopher@Parallels, Oct 24, 2019 in forum: Parallels Remote Application Server
  2. PaulChristopher@Parallels
    Post

    RAS connection randomly disappearing for users

    Hi @OliverK7, are you able to see the Parallels Client icon in the Quick Launch bar? Could you please check the following setting on the Parallels...
    Post by: PaulChristopher@Parallels, Oct 24, 2019 in forum: Parallels Remote Application Server
  3. PaulChristopher@Parallels
    Post

    the license key is blacklisted!!! Urgent

    Hi @AhmedY1, there is no license key is registered in the said email address. Due to some security reason, I would request you to delete your...
    Post by: PaulChristopher@Parallels, Sep 2, 2019 in forum: Parallels Remote Application Server
  4. PaulChristopher@Parallels
    Post

    Command line to switch between shared network and bridge

    Hi @vlu, thanks for reaching out! Are you having either Parallels Desktop Pro or business edition?
    Post by: PaulChristopher@Parallels, Dec 14, 2018 in forum: General Questions
  5. PaulChristopher@Parallels
    Post

    Error: PRL_ERR_DISK_SHARING_VIOLATION (0x80021037)

    Hi @DanielB20, please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report --send
    Post by: PaulChristopher@Parallels, Dec 14, 2018 in forum: Installation and Configuration of Parallels Desktop
  6. PaulChristopher@Parallels
    Post

    Unable to activate parallels 11 on new MAC. Old Mac is dead

    Hi @ScottV3, we have reset the license key limit. Please restart Parallels Desktop to reactivate the same key. Thanks!
    Post by: PaulChristopher@Parallels, Dec 13, 2018 in forum: General Questions
  7. PaulChristopher@Parallels
    Post

    Unintended network throttling

    Hi @matejj, please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report --send
    Post by: PaulChristopher@Parallels, Dec 11, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. PaulChristopher@Parallels
    Post

    MacOS crash/reboot: Mojave, Windows 8, Quicken

    Hi @DvK, are you using Parallels Desktop for Mac Pro Edition? If so - please shut down the virtual machine, go to the virtual machine's...
    Post by: PaulChristopher@Parallels, Dec 11, 2018 in forum: Windows Virtual Machine
  9. PaulChristopher@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hi @TomasP2, Parallels Desktop 10 is not supported on macOS Sierra officially. Would you still need to reset the activation key and try it on a...
    Post by: PaulChristopher@Parallels, Dec 11, 2018 in forum: Licensing and Activation
  10. PaulChristopher@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hi @MarcinB2, we have reset the license key limit. Please restart Parallels Desktop to reactivate with the same key. If the issue persists, please...
    Post by: PaulChristopher@Parallels, Dec 11, 2018 in forum: Licensing and Activation
  11. PaulChristopher@Parallels
    Post

    alireza

    Hi @alirezar1 can you please delete the Boot Camp based virtual machine and add it again to check if Office 365 is added.
    Post by: PaulChristopher@Parallels, Dec 10, 2018 in forum: Windows Virtual Machine
  12. PaulChristopher@Parallels
    Post

    can't compress disk space any more

    Hi @Lukas.hu, did you increased the disk size during the installation Wizard or after the successful Linux virtual machine installation?
    Post by: PaulChristopher@Parallels, Dec 10, 2018 in forum: Linux Virtual Machine
  13. PaulChristopher@Parallels
    Post

    Windows 10 October (1809) fails to install

    Hi @Lee4, are you getting error 0x80d02002 or update stuck with error 0x80080008? Then Run The Windows Update Troubleshooter and let windows Scan...
    Post by: PaulChristopher@Parallels, Dec 10, 2018 in forum: Windows Virtual Machine
  14. PaulChristopher@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hi @JasonK12, can you please check out your personal message and reply?
    Post by: PaulChristopher@Parallels, Dec 10, 2018 in forum: Licensing and Activation
  15. PaulChristopher@Parallels
    Post

    Parallels 14 and Mojave

    Hi @JohnH36, we appreciate the time and effort that you have invested in to fix the issue!
    Post by: PaulChristopher@Parallels, Dec 7, 2018 in forum: Installation and Configuration of Parallels Desktop
  16. PaulChristopher@Parallels
    Post

    Parallels 12 not opening in Mojave

    Hi @Mike34, please check out the instructions outlined in this article to fix this issue.
    Post by: PaulChristopher@Parallels, Dec 7, 2018 in forum: Installation and Configuration of Parallels Desktop
  17. PaulChristopher@Parallels
    Post

    annoying reoccurring non-error about microphone

    Hi @OLUWASHIKEMI, make sure audio is properly configured in your virtual machine Configuration and keep us posted the results.
    Post by: PaulChristopher@Parallels, Dec 7, 2018 in forum: Windows Virtual Machine
  18. PaulChristopher@Parallels
    Post

    Sound not working

    Hi @OLUWASHIKEMI, make sure audio is properly configured in your virtual machine Configuration and keep us posted the results.
    Post by: PaulChristopher@Parallels, Dec 7, 2018 in forum: General Questions
  19. PaulChristopher@Parallels
    Post

    Parallels 14 and Mojave

    Hi JohnH36, can you please try this command then: prlsrvctl problem-report --send and provide the ID here
    Post by: PaulChristopher@Parallels, Dec 6, 2018 in forum: Installation and Configuration of Parallels Desktop
  20. PaulChristopher@Parallels
    Post

    Parallels 12 won't start anymore

    Hi @DonS9, please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report --send
    Post by: PaulChristopher@Parallels, Dec 6, 2018 in forum: General Questions
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