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  1. Maria@Parallels
    Post

    Windows 10, no sound, no Parallels Virtual Audio Adapter Visible

    Hi, could you provide us with the technical report please? Please collect it once the issue reproduced.
    Post by: Maria@Parallels, Sep 3, 2021 in forum: Windows Virtual Machine
  2. Maria@Parallels
    Post

    Windows on ARM lacks dll(Dynamic Link Library) files, which results in error.

    Hello, could you provide us with the technical report please?
    Post by: Maria@Parallels, Sep 3, 2021 in forum: Windows Virtual Machine
  3. Maria@Parallels
    Post

    Subscription invoice

    Hi, could you provide us with your purchase order number please?
    Post by: Maria@Parallels, Sep 3, 2021 in forum: General Questions
  4. Maria@Parallels
    Post

    Subscription invoice

    Hello, please reply us back with your purchase order number.
    Post by: Maria@Parallels, Sep 3, 2021 in forum: General Questions
  5. Maria@Parallels
    Post

    Price goes up when I try to upgrade

    Hello, could you provide us with the screenshot of the issue please?
    Post by: Maria@Parallels, Sep 3, 2021 in forum: General Questions
  6. Maria@Parallels
    Post

    Will the same Parallels Tools work with Parallels Desktop 14 now and 17 when MacBook Pro 16" arrives

    Hello, it depends on you Parallels Desktop subscription type. With a perpetual Parallels Desktop for Mac license you get a three-month...
    Post by: Maria@Parallels, Sep 2, 2021 in forum: Parallels Toolbox for Mac
  7. Maria@Parallels
    Post

    7/27 - Parallels Toolbox will not Activate

    Hi, please share with us your license key via the private message please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: Parallels Toolbox for Mac
  8. Maria@Parallels
    Post

    7/27 - Parallels Toolbox will not Activate

    Hi, could you provide us with your license key via the private message please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: Parallels Toolbox for Mac
  9. Maria@Parallels
    Post

    New Hide Menu Icons interrupts and crashes

    Hello, could you collect the technical report once issue reproduced and reply us back with the report's ID please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: Parallels Toolbox for Mac
  10. Maria@Parallels
    Post

    Transfer VM issue with PD16

    Hi, could you collect the technical report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  11. Maria@Parallels
    Post

    Command line: prl_disk_tool convert - any way to use custom slice size?

    Hello, could you collect the technical report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  12. Maria@Parallels
    Post

    Payed upgrade from V12 to V17

    Hello, you can purchase the Parallels Desktop Upgrade and activate it with your Parallels Desktop 17 new key and your Parallels Desktop 12 license...
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  13. Maria@Parallels
    Post

    Stream deck

    Hello, according to the OS compatibility (macOS 10.13 or Later Windows 10 or Later) yes. But you can always the the behaviour during the 14 days...
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  14. Maria@Parallels
    Post

    Pararells cant install WinPcap.exe v 4.3.1 in MacbookPro M1

    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  15. Maria@Parallels
    Post

    Parallel 17 upgrade on Mac Mini M1 stalled at restarting page

    Hi, please sorry for the delay in response and thank you for sharing your results publicly. If you have any additional questions please let us know.
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  16. Maria@Parallels
    Post

    Cancel subscription

    Hi, do you have any questions? If yes, please share with us the details, we will be glad to help.
    Post by: Maria@Parallels, Sep 1, 2021 in forum: Licensing and Activation
  17. Maria@Parallels
    Post

    Cannot use keyboard after restoring to snapshot (PD17)

    Hello guys, could you provide us with more details please? Technical report and screenshots will be very helpful.
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  18. Maria@Parallels
    Post

    Downgrading my version on MacOSX10.12.6

    Hello, you can download Parallels Desktop 10 from this KB article and activate it with your license key. Please let us know if you have any...
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  19. Maria@Parallels
    Post

    Upgrades to Parallels 17 Standard version?

    Hello, please PM with your email address
    Post by: Maria@Parallels, Sep 1, 2021 in forum: General Questions
  20. Maria@Parallels
    Post

    How to Configure the Parallels/Windows Application folder on the Dock

    Hello, do you have this issue with the latest Parallels Desktop version?
    Post by: Maria@Parallels, Sep 1, 2021 in forum: Installation and Configuration of Parallels Desktop
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