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  1. kat
    Post

    Updating a specific virtual machine in paralells desktop to Windows 10?

    My Keboard has some issues the above post should have read: If both VMs have the same MAC address that may be your issue.
    Post by: kat, Sep 12, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. kat
    Post

    Updating a specific virtual machine in paralells desktop to Windows 10?

    If both VM have the same MAC address that may be our issue.
    Post by: kat, Sep 12, 2019 in forum: Installation and Configuration of Parallels Desktop
  3. kat
    Post

    Updating a specific virtual machine in paralells desktop to Windows 10?

    Hi, Is the VM you are trying to update a clone or a copy of the one VM that keeps opening up for the update?
    Post by: kat, Sep 12, 2019 in forum: Installation and Configuration of Parallels Desktop
  4. kat
    Post

    What Version of PDM Runs Under Snow Leopard (10.6.8)?

    Your welcome, I am glad I could help. Older versions are very nice to have.
    Post by: kat, Sep 7, 2019 in forum: General Questions
  5. kat
    Post

    What Version of PDM Runs Under Snow Leopard (10.6.8)?

    For what works with what this Kowledge base article will help you. I don't know if you can downgrade to a license you never owned. I would...
    Post by: kat, Sep 7, 2019 in forum: General Questions
  6. kat
    Post

    Help to locate parallels desktop 11 license information

    hi, DO NOT post any number, Product Ids' or keys on the forum. On your original Parallels 11 under ABOUT PARALLELS DESKTOP > Account &...
    Post by: kat, Sep 7, 2019 in forum: Installation and Configuration of Parallels Desktop
  7. kat
    Post

    Help to locate parallels desktop 11 license information

    Hi, You should log into your "My Account" on Parallels.com >sign in>from your Dashboard select Legacy Licenses>your Product key and ability to...
    Post by: kat, Sep 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  8. kat
    Post

    "Unable to Check for Updates"

    Did you reinstall parallels tools? This is the message you should be seeing. I am running the same version of Parallels Desktop as you are but on...
    Post by: kat, Jul 13, 2019 in forum: Installation and Configuration of Parallels Desktop
  9. kat
    Post

    Changing into a New hard drive

    Hi, this knowledge base article should help you. Please remember to uninstall the software from the ssd it is currently installed on before...
    Post by: kat, Jul 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  10. kat
    Post

    Preview

    This knowledge base information may help you. This is just a guess, without knowing what version of Parallels you have and which windows OS it is...
    Post by: kat, Jul 10, 2019 in forum: General Questions
  11. kat
    Post

    How many computers?

    Hi, To use Parallels on two computers at the same time would require two different licenses. I hope this information helps you, kat
    Post by: kat, Jul 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  12. kat
    Post

    Windows 10 icons disappeared after updating macOS

    Sorry about that MichaelR29, I so totally read your post the wrong way. Since your update of your mac OS have you updated Parallels tools? Also...
    Post by: kat, Jun 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  13. kat
    Post

    Windows 10 icons disappeared after updating macOS

    Hi from either launchpad or finder>applications>Parallels Desktop>open desktop the icon should then appear in your mac dock <to make it a part of...
    Post by: kat, Jun 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  14. kat
    Post

    I do not understand why my mouse does not work.

    CarolinaS Your welcome, I am glad I could help.
    Post by: kat, Jun 10, 2019 in forum: General Questions
  15. kat
    Post

    When in fullscreen mode, cannot get back to non-fullscreen mode

    Hi Julian, You're welcome. I am glad I could help you. kat.
    Post by: kat, Jun 5, 2019 in forum: General Questions
  16. kat
    Post

    When in fullscreen mode, cannot get back to non-fullscreen mode

    Hi JulianP4, I am glad I was able to help you with the key command information in order to exit full screen mode. Product Experts are volunteers...
    Post by: kat, Jun 4, 2019 in forum: General Questions
  17. kat
    Post

    When in fullscreen mode, cannot get back to non-fullscreen mode

    Try and use key commands: [ATTACH]
    Post by: kat, Jun 3, 2019 in forum: General Questions
  18. kat
    Post

    I do not understand why my mouse does not work.

    Please update Parallels tools following these instructions.
    Post by: kat, May 31, 2019 in forum: General Questions
  19. kat
    Post

    Bootcamp and Parallels Desktop Problem

    Hi YSG is this how you originally created your bootCamp partition: https://support.apple.com/en-us/HT201468 and is this how you created you...
    Post by: kat, Apr 7, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. kat
    Post

    Parallels 13 and Windows 10 Performance

    Have you tried to reinstall parallels tools, you may find these kb article helpful: https://kb.parallels.com/112609 and...
    Post by: kat, Apr 7, 2019 in forum: Installation and Configuration of Parallels Desktop
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