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Hi @EmmanuelO1 Please take a snapshot of your virtual machine,Actions > Take snapshot... before you proceed with instructions below to be able to...
Hi @JOONHANL Please adjust the virtual machine configuration as below 1. Make sure the virtual machine is in shut down state. 2. Open virtual...
Hi @AhmedT1 Please reinstall Parallels Tools & keep us posted Note: If the mouse is not functional, please use Command + "E" to open Windows File...
Hi @William6 Please update Parallels Desktop 11 for Mac to the latest build. Here is how you can get the latest build & reinstall Parallels Tools
Hi @TammyN1 If you've purchased Parallels Desktop 11 for Mac from one of our resellers, please reach out to them & seek a refund. Also, check...
Hi @CarolB1 Looks like Parallels Tools are not updated properly. Please reinstall Parallels Tools & let us know how it goes.
Hi @CrissyM Parallels Desktop 12 for Mac supports only the Server of Mac OS X Snow Leopard. Here is the list of supported Operating Systems in...
Hi Christian, Are you in the in the latest build of Parallels Desktop 12? If so, please try the below steps 1. Make sure the virtual machine is in...
Hi @RenzoB Please adjust the virtual machine configuration as below 1. Make sure the virtual machine is in shut down state. 2. Open virtual...
Could you please generate a Problem Report ID & post it here? We'll check & help you out.
Please map the virtual hard disk to an empty virtual machine & keep us posted
Please open virtual machine configuration > switch to Hardware tab > Shared Printers and make sure the "show page setup options before printing"...
Hi @Bart_Read Could you please map the virtual hard disk to an empty virtual machine & see if that helps you to improve the performance?
Please try the below steps & let us know how it goes. 1. Uninstall Parallels Desktop 12 for Mac(use PDRemove.zip) 2. Run First Aid on the Mac Hard...
Hi @ChristofD Parallels Desktop 11 for Mac is compatible with macOS Sierra. Here are the versions of Parallels Desktop are compatible with macOS...
Hi @MelanieT We've sent you the activation key in the Private message. Please use that key to activate Parallels Desktop 12 for Mac & keep us posted
Hi @Sam13 We've requested a few details in private message. Please check and respond,we'll help you out.
Sounds Great! Feel free to reach us for further assistance.
Sounds great! Feel free to reach us for further assistance.
