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Hello 1) Try to open Break Time from Parallels Toolbox and check "Launch when Mac starts option". Uncheck it. 2) If point 1 doesn't help then...
Hello, to stop this message popping up you need to press on 'Learn More' button. On appeared dialog turn "Do not remind me again" checkbox ON and...
Parallels Toolbox shows notification using standard API provided by macOS. None of these notifications are saved anywhere by Parallels Toolbox. I...
Hello, yes, version 4.0.1-3447 is legitimate update for Parallels Toolbox for Mac. This version will be available for downloading from Parallels...
Hello, > These notifications are no longer displayed (right!) but remain stored in the system. What do you mean by 'stored in the system'? Where...
Hello, - are you experiencing problems with all .scap files or only with certain ones? - could you please share one of your scap-file with us to...
Surely you can record only computer sound. But in this case all that you're speaking will not be recorded. It is up to you. Hmm, in this case it...
Hello, The video codec from recording tools don't use fixed FPS while recording a video. Actual FPS on video depends on some conditions. For...
Looks like you've messed Parallels Tools (that is a part of Parallels Desktop product) with Parallels Toolbox product. I will ask support team to...
Hello, Some questions: 1) What kind of virtual environment do you use? Is in macOS inside Parallels Desktop 16 or Windows? 2) Which version of...
Hello, have you set 'Computer + Default microphone' option value in tool preferences? If yes then check recording of other computer audio (not...
Hello, try this: 1. Remove /Library/Audio/Plug-Ins/HAL/ParallelsToolboxAudio.driver 2. Restart macOS It is enough to fix problem with 'malicious...
Thanks a lot, we'll investigate it.
Anyway, could you please provide us with link to the video? We want to understand what's happened.
Hello, thank you for reporting this. We'll investigate it and, hopefully, fix it.
Hello, Try to change preferences in "Download Video" tool: - If 'Quality' option is 'Max' then try to change second option "For non-MP4 videos"...
Hello, You have to stop tracking, then press on cogwheel to enter the preferences.
Hello, thank you for reporting this issue. We will investigate why Uninstall Apps affects such a different directories while Uninstalling...
Hello, thanks for reporting this issue. We will investigate possibility to make background for non-rectangular windows transparent.
Thanks for additional info, we'll investigate it.
