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Hello, one question - are you running macOS inside Parallels Desktop or it is real hardware host?
> One of your colleagues got back to me and said it was a known bug thats being investigated. As I know, the known bug is when icon exists in menu...
Hello, so you have Parallels Toolbox icon in menu bar but when you click on it nothing happens? And if you launch after that Parallels Toolbox...
Hello, thank you for reporting this issue. We're working on it right now and I hope that fix will be available in nearest release.
Hello, we're working in this issue, fix will be available soon.
Hello, we're working on this issue. As workaround you can launch Parallels Toolbox from Launchpad or Spotlight - it fixes a problem (until next...
Hello, If I correctly understand your files on desktop still be visible even after turning 'Hidden Files' on from Parallels Toolbox? Please do the...
Hi, ok, it means that the reason is in access rights. Do you remember from which account (admin/user) Parallels Toolbox has been installed? If it...
I hope it will be quite soon.
Hello, thank you for reporting the issue. It is obviously the bug in product. It will be fixed in nearest update.
Hello, I don't think these issues are related. Could you please try to use "Capture Area" tool from admin account? Does issue persist?
Hello, try to install this version of Parallels Toolbox (version 2.0.4):...
Hi, I have no ideas right now. I think we need to have remote access session to try to fix your issue. I will ask our support team to contact with...
Hello, thank you for reporting the issue. We're working on it and, hopefully, will fix it in one of the next releases. And I confirm that...
Hello, Capturing tools on mac OS 10.14 and 10.15 use same 'Save to' option value as system utility to capture the screen. So if you change 'Save...
Ok, thanks for information. We will investigate this issue with Zoom.
Hello, Could you please give us a link to problem video? Are there other videos with same problem?
Sorry, it was a mistype in command, here is correct variant:
> Can you provide me a download link for the audio plugin? It is a part of Parallels Toolbox product and is installing after first need. If you...
