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Hello, Please note that we have created a support case with your email: jz******[email protected] to further assist you. You will...
Hello @ScottJ8, Thank you for reaching out to us. We understand the frustration you're experiencing with this issue. We apologize for any...
Hello @jinc5, We have sent the instructions along with your license information via private message. Kindly check your inbox. Thanks!
Hello @ChrisC77, We appreciate your feedback on your recent Parallels Desktop experience. Regarding your concern about transferring your Windows...
Hello, Thank you for reaching out. Please note that this is a known issue and our team are actively working to address in the subsequent update...
Hello @NephI, Thank you for reaching out. We understand your concern about transferring your Windows 10 license to your new machine. While...
Hello @RichardA9 , Thank you for reaching out to us. Following a verification on your records, we observe that your subscription was refunded...
Hello @Mike Weis , Thank you for reaching out. For further investigation, please perform the following steps: 1. Reproduce the issue. 2....
Hello Manu, Thank you for your feedback. As a solution, Please re-install the Parallels tools by following the steps: 1. Start your virtual...
Hello @didi2 Thank you for reaching out. We have sent you a private message, please check it. Thank you
Hello GihyukK, We have checked and reapplied the required changes on our end. Kindly try to activate your license again.
Hello Guido, Thank you for reaching out to us. We suspect the Keyboard format might be incorrect with your Mac native keyboard layout. To change...
Hello @MartinP16, Thank you for sharing the related screenshot. We are following up via support ticket number: 4****98 ; Kindly check your inbox.
Hello @binm, Thank you for reaching out and apologise for the inconvenience. we would suggest to re-install the Parallels tools manually by...
Hi @FabiolaS , To aid in resolving this issue, kindly share with us the Cleverbridge transaction number present on your invoice in a private...
Hello, Please note that we have created a support case with ID: 46****9 to further assist you. You will shortly receive an email with further...
Hello, Thank you for reaching out to us and providing your valuable feedback. Once you have activated the feature "Optimize for games", you have...
Hello, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
Hello, Please note that we have created a support case with number: 46****8 to further assist you. You will shortly receive an email with further...
Hello, Thank you for reaching out to us. We have sent you a private message regarding this issue, please check it. Thank you
