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  1. Avinash Bundhoo
    Post

    Upgrade to New Mac - old Mac no longer around

    Hello, There's nothing else to be done. You can use the link to complete the purchase. Once you have the upgrade key, you can use the Parallels...
    Post by: Avinash Bundhoo, Nov 26, 2024 in forum: Licensing and Activation
  2. Avinash Bundhoo
    Post

    License Key attached to different account, cannot activate purchased key?

    Hello, Thank you for your feedback Do you still need assistance related to this issue? Thanks
    Post by: Avinash Bundhoo, Nov 26, 2024 in forum: Licensing and Activation
  3. Avinash Bundhoo
    Post

    License Key attached to different account, cannot activate purchased key?

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Nov 26, 2024 in forum: Licensing and Activation
  4. Avinash Bundhoo
    Post

    USB printer does not ask to conenct to windows

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Provide...
    Post by: Avinash Bundhoo, Nov 15, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  5. Avinash Bundhoo
    Post

    Parallels 20 and Windows 11 24H2 - slow mouse scroll [workaround found]

    Hello, For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
    Post by: Avinash Bundhoo, Nov 15, 2024 in forum: Product updates and feedback
  6. Avinash Bundhoo
    Post

    Mouse cursor pointer disappearing when moving to any textbox

    Hello, For us to further investigate this issue, please collect a technical report (click the three vertical dots (ellipsis) menu in the upper...
    Post by: Avinash Bundhoo, Nov 15, 2024 in forum: Parallels Client for Windows
  7. Avinash Bundhoo
    Post

    Windows 11 on Mac ARM has bridged network disabled

    Hello, Thank you for reaching out. For us to further investigate this issue, kindly reproduce the issue and collect a technical report...
    Post by: Avinash Bundhoo, Nov 15, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  8. Avinash Bundhoo
    Post

    Cancel 30 day trial cancellation........Please!!!!

    Hello, Thank you for reaching out. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Nov 15, 2024 in forum: General Questions
  9. Avinash Bundhoo
    Post

    [RESOLVED] V 20 cannot open/acknowledge pdfs with acrobat in Office products

    Hello, Please provide the ticket number Thanks
    Post by: Avinash Bundhoo, Nov 14, 2024 in forum: Product updates and feedback
  10. Avinash Bundhoo
    Post

    Unauthorised Charge

    Hello, Please note if the purchase was made through the App store, Parallels does not have any visibility on purchase records for Parallels...
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Licensing and Activation
  11. Avinash Bundhoo
    Post

    Need to Renew Subscription But Its Not Happening !!

    Hello @MarcinK9 As checked on our side, it seems that you were able to renew Parallels Desktop For Mac Pro Subscription successfully. Kindly...
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Licensing and Activation
  12. Avinash Bundhoo
    Post

    This license has reached its activation limit. Please help.

    Hello, Thank for your personal message. We have reset the activation limit. Please check Thanks
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Licensing and Activation
  13. Avinash Bundhoo
    Post

    Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

    Hello, Thank. you for reaching out. Please check your inbox; we have sent the instructions to you. Thanks
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Installation and Configuration of Parallels Desktop
  14. Avinash Bundhoo
    Post

    Windows 11 Pauses for Several Seconds

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  15. Avinash Bundhoo
    Post

    Parallels Desktop 19 not working on M4 Pro

    Hello, Parallels Desktop 19 isn't supported to run on Mac computers with macOS 15 as a main system. Since new M4 Macs have macOS 15 preinstalled,...
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Avinash Bundhoo
    Post

    SolidWorks Connected 2024

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Provide...
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: General Questions
  17. Avinash Bundhoo
    Post

    License has reached Limit

    Hello, We have reset the activation limit. Please retry and let us know. Thanks
    Post by: Avinash Bundhoo, Nov 12, 2024 in forum: Licensing and Activation
  18. Avinash Bundhoo
    Post

    License has reached Limit

    Hello, Thank you for reaching out. Please note that we have deactivated the subscription with the license key *****-4QVHYC from the machine with...
    Post by: Avinash Bundhoo, Nov 11, 2024 in forum: Licensing and Activation
  19. Avinash Bundhoo
    Post

    Unauthorised Charge

    Hello, Thank you for reaching out. We could not find any recent charges while using your email address. Please provide the reference number so...
    Post by: Avinash Bundhoo, Nov 11, 2024 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    Employee has left the org. We have a license, and we want to re-use it

    Hello, Thank you for reaching out. Please note that as per the reference number provided, the licenses are registered under...
    Post by: Avinash Bundhoo, Nov 11, 2024 in forum: Licensing and Activation
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