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  1. Adarsh Jeetun
    Post

    Early expiration

    Hello @RobertB81 , We have sent you a private message with more details to assist you. Kindly check and update us. Thank you!
    Post by: Adarsh Jeetun, Jul 2, 2024 in forum: Licensing and Activation
  2. Adarsh Jeetun
    Post

    Please cancel my trial

    Hello @KrisC4 , Thank you for reaching out. We can see you have a Trial for Parallels Desktop for AppStore edition. As such, you would need to...
    Post by: Adarsh Jeetun, Jul 1, 2024 in forum: Licensing and Activation
  3. Adarsh Jeetun
    Post

    Windows booting to a black screen

    Hello @SFrost , As a possible troubleshooting, please try to Reset the virtual machine: Launch the virtual machine up to when it gets to the...
    Post by: Adarsh Jeetun, Jul 1, 2024 in forum: Windows Virtual Machine
  4. Adarsh Jeetun
    Post

    I dont have a previous activation key what can I do to activate it?

    Hello @Carlos31 , Thank you for contacting us. Please note that an Upgrade key can only be used if you have a previous license key. In this case,...
    Post by: Adarsh Jeetun, Jun 27, 2024 in forum: Licensing and Activation
  5. Adarsh Jeetun
    Post

    v17 License Key Must be Upgraded (license key matches version)

    Hello @JoshH19 , We have sent you a private message with further instructions. Kindly check and let us know the results. Thank you!
    Post by: Adarsh Jeetun, Jun 25, 2024 in forum: Licensing and Activation
  6. Adarsh Jeetun
    Post

    Parallels 13, installation renewal

    Hello @PT_1 , We have made some changes on our end. Could you try to activate the license again and let us know the outcome? In case required, you...
    Post by: Adarsh Jeetun, Jun 24, 2024 in forum: Licensing and Activation
  7. Adarsh Jeetun
    Post

    Demande de réactivation de licence

    Bonjour, Nous vous avons envoyé un message privé. Veuillez vérifier votre boîte de réception pour plus de détails. Merci!
    Post by: Adarsh Jeetun, Jun 18, 2024 in forum: Licensing and Activation
  8. Adarsh Jeetun
    Post

    renewing my subscription

    Hello @RobertoA15 , We have sent you a private message. You may check your inbox for more details. Thank you!
    Post by: Adarsh Jeetun, Jun 18, 2024 in forum: Licensing and Activation
  9. Adarsh Jeetun
    Post

    This license has reached its activation limit. Please help.

    Hello @ErichM2 , We have made some changes on our end. Kindly check again. Thank you!
    Post by: Adarsh Jeetun, Jun 17, 2024 in forum: Licensing and Activation
  10. Adarsh Jeetun
    Post

    Refund

    Hello @Zachary3 , Please be informed that a refund has been processed. Furthermore, kindly note that it can take five to seven business days for...
    Post by: Adarsh Jeetun, Jun 17, 2024 in forum: Licensing and Activation
  11. Adarsh Jeetun
    Post

    This license has reached its activation limit. Please help.

    Hello @CharlesR1 , We have made some changes on our end. Kindly check again. Thank you!
    Post by: Adarsh Jeetun, Jun 10, 2024 in forum: Licensing and Activation
  12. Adarsh Jeetun
    Post

    Parallels 17 Aktivierungslimit

    Hallo, Wir haben auf unserer Seite einige Änderungen vorgenommen. Bitte überprüfen Sie und teilen Sie uns mit, ob das Problem für Sie gelöst...
    Post by: Adarsh Jeetun, Jun 10, 2024 in forum: Licensing and Activation
  13. Adarsh Jeetun
    Post

    Unable to move my Par 15 license to a new Mac.

    Hello, We have made some changes on our end. Kindly check and let us know if this has been resolved for you. Thank you!
    Post by: Adarsh Jeetun, Jun 10, 2024 in forum: Licensing and Activation
  14. Adarsh Jeetun
    Post

    can you still buy older versions?

    Hello @j0ulem, Currently, if you purchase a Parallels Desktop 19 Permanent license, you would only be able to use this key to activate 1 prior...
    Post by: Adarsh Jeetun, Jun 5, 2024 in forum: General Questions
  15. Adarsh Jeetun
    Post

    Where can I obtain a Windows 10 iso?

    Hello, Thank you for contacting Parallels Support. Please note that Microsoft no longer provides support for Windows 10 on ARM devices, and as...
    Post by: Adarsh Jeetun, Jun 5, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Adarsh Jeetun
    Post

    Need help to remove a license key from my account

    Hello, We have sent you a private message for further assistance. Kindly check and let us know. Thank you!
    Post by: Adarsh Jeetun, Jun 5, 2024 in forum: Licensing and Activation
  17. Adarsh Jeetun
    Post

    Can't log in without buying an additional license key??

    Hello @ZebulonL , We have sent you a private message for more assistance. Kindly check your inbox. Thank you!
    Post by: Adarsh Jeetun, Jun 4, 2024 in forum: Licensing and Activation
  18. Adarsh Jeetun
    Post

    Did not receive activation key or email confirmation, but was charged.

    Hello @NathanielM3 , I have sent you a private message. Kindly check your inbox for further information. Thanks!
    Post by: Adarsh Jeetun, May 24, 2024 in forum: Licensing and Activation
  19. Adarsh Jeetun
    Post

    Where can find the key from the previous version (Free trial) ?

    Hello, Unless you had an existing Parallels Desktop license, you would not have been able to use the Upgrade key. Upon verification, we could...
    Post by: Adarsh Jeetun, May 20, 2024 in forum: Licensing and Activation
  20. Adarsh Jeetun
    Post

    trouble in transferring license from mac to mac

    Hello, We have made some changes on our end. Kindly check if you are now able to activate the license. Thanks!
    Post by: Adarsh Jeetun, May 14, 2024 in forum: Licensing and Activation
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