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Hello. Among the used Mac devices, do any of them running latest Ventura on the host? If you are running Monterey on hosts, please try to...
Hello. Glad it could help. Regarding the installer, it's actually the official one, just downloaded back in March when it was still current...
Hello. Thank you for noting the changes in the installer behaviour, as it moved from March to April. Please note, however, that the latest update...
Hello. Some keyboard layouts, like German or others that contain special symbols often have specific shortcuts related to the layouts themselves,...
Hello. Thank you for the update. The investigation will continue in the recently opened support ticket. Please check your e-mail.
Hello. To check if hardware acceleration of Firefox is related, you can try starting Firefox in safe mode, by holding down "Shift" when opening...
Hello. In case of Mac keyboards, right and left "Option" keys are identical and perform the same functions. For Windows layouts, the modifier...
Hello, The issue is likely related to alt-tab being a macOS system shortcut. To try to resolve your issue with system shortcuts being triggered...
Hello, The issue could be related to the lack of NET. Framework 3.5 in the Windows system. To try to resolve it please download and install the...
Hello. Please check your personal message inbox, and reply to us at your convenience. Thank you!
Greetings IsaacQuebec, We've created a ticket #4016043 to investigate your issue further. Please check your email inbox related to the Parallels...
Hello Mike, Thank you for reaching out to us. Please let us know if the issue persists if you connect the keyboard directly into the virtual...
Hello, Thank you for reaching out to us. Could you please clarify if you are installing using the options "Get Windows from Microsoft" or does...
Hello, Thank you for reaching out to us. The likely reason is that the resolution is too high, and the scaling is set to 100%. Please try to...
Hello, This is likely related to the way keys get translated between systems. The keyboard has 2 modes, which are detected when you connect it to...
Hello, Thank you for reaching out to us. Sharing a VPN connection from the virtual machine back into the macOS is not natively supported. To...
Hello, Thank you for reaching out to us. It could be because the mentioned menu falls under the different setting of "system locale" or an issue...
Hello, Thank you for reaching out to us. To answer your question, it will not be possible to bypass the PCI-E card connection to a Windows...
Hello, Thank you for reaching out to us. For German keyboards, to type in special characters, you need to use layout pre-defined key...
Hello, Thank you for reaching out to us. Unfortunately, it's not possible to install and make use of the graphic card drivers in the virtual...
