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Hello Denis. To try to resolve your issue, please perform the following steps: Take snapshot of your virtual machine by going to Mac menu bar >...
Hello. It's most likely you're using a Pin as well as the password on your account, since Touch ID operates in a way of storing a password in a...
Hello. We can note the presence of system flags in your virtual machine. Are those there for a particular reason? Would the issue reproduce if you...
Hello. We're aware of this eventuality and are currently working on correcting it as soon as possible. There will be no action required from your...
Hello. Your Parallels Desktop license will be deactivated on an old Mac, when you use the same key to activate it on a different Mac. During the...
Hello. We have made some changes, please try to activate your subscription with the same keys again.
Hello. This message is a standard warning designed to notify you that the license will be deactivated on a Mac that it was previously activated...
Hello. To add a keyboard layout, in case of Ubuntu, it's required to click on the three dots in the "Add an Input Source" menu (on the...
Hello, We have created a support ticket for you to further investigate the behaviour of these applications. Please check your Parallels account...
Hello. The default key depends on the BIOS type, in case of UEFI, it would be ESC key as opposed to shift and should bring you to the GRUB...
Hello. From the screenshot, it appears you're trying to install CentOS 7 Arm on Apple Silicon powered Mac. Unfortunately, for CentOS 7 that is...
Hello. Please check if the performing the following would alleviate the grey menu bar appearing in full screen mode: 1. Shut down the Virtual...
Hello. There were some conditions for payments implemented by RBI some time back, impacting auto-debit rules and PayPal agreements, essentially...
Hello. MSVCP140.dll and Vcruntime140.dll files are a part of Microsoft Visual C++ Redistributable for Visual Studio 2015 package, and usually...
Hello. We apologize for the delay in response and are glad that your issue was resolved. We would like to analyze the conditions that may have...
Hello. Thank you for providing the variable technical data on the issue with the game Icarus. We have forwarded the technical data to our...
Hello, We're glad that there is a suitable workaround. However, it would help us improve, if you would assist us with feedback on some technical...
Hello, At the risk of repeating myself, but also, thank you for your feedback. And to help us look into this, we also need a technical report:...
Hello, Thank you for your feedback. To help us look into this, please collect a technical report: Note: If you currently have a boot flag...
Hello. Thank you for reaching out to us. Logging in to Parallels Desktop account will not automatically activate the already activated license...
