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We are glad that the issue is resolved. Feel free to reach out to us anytime for support.
We have reset the key. Try to activate again.
We request you to reply with the first 12 characters to check as there are no active keys with the current account.
We are unable to find Parallels Desktop 16 key registered in this account. Reply to this post from the registered account.
We have reset the Parallels Desktop 16 activation key. Try to use the key again and check.
We have reset the Parallels Desktop 14 key. Try to activate again.
We have reset the Parallels Desktop 11 activation key. You can try to activate it now.
Are you trying to use Parallels Desktop 14 on macOS Big Sur? If you are then it will not work as it is not compatible, please purchase an upgrade...
We are glad that the issue is resolved. Feel free to reach out to us.
We suggest you exit coherence and reinstall Parallels Tools then check.
Parallels Desktop App Store Edition is a light version which does not have many features available in Standard Edition. If you have initiated the...
We have shared the information in a private message.
We suggest you follow the steps below for creating Windows 10 Pro virtual machine. 1. Download Windows 10 ISO -...
We are glad to hear that the issue is resolved. You can move the PVM file to a different location that is not backed up by the cloud.
We can see that you have purchased an upgrade without a previous key and now you have got a refund for the upgrade. Purchase a full key and...
We have initiated a refund for the upgrade purchase. Let us know if you have any questions.
We can see your order was refunded already. Feel free to reach out to us if you have any questions.
Yes, it will if you transfer the license more often. The license transfer option is only when you want to use Parallels Desktop on a new Mac. If...
Let us know the macOS X you are using. You can run the First Aid, restart the Mac and try installing. If the issue persists, let us know to assist...
We have transferred the subscription to the current account after verifying the purchase details.