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We provide support for our products sold by the resellers but not refunds, refer to this article.
You have reached us through chat support and got the account deletion request is initiated.
You can find all the details in this article regarding student discount.
Deleting the account will not unregister the key from it. Your email will be deleted from the records but the key will still be registered under...
Parallels Mounter functionality was deprecated because of a very low usage while it's rather complicated to support. The virtual machine...
We can see that the key renewed is registered with "Jack@djs***.com". Use the correct email to log in and activate Parallels Desktop.
No, Windows and MS Office does not come with Parallels Desktop purchase. Yes, if you are only going to use MS Office then you don't have to buy...
Parallels Desktop 10 is not compatible with Big Sur. Purchase an upgrade to the latest build and you can use the existing virtual machine with it.
The keys you have for Parallels Toolbox are provided with Parallels Desktop 12 and 13 those cannot be called subscriptions. You might somehow get...
This will happen sometimes when the license is transferred to a new device. This is to prevent over usage of the same license on multiple device.
We have reset the key. Try to activate it and check.
Parallels Toolbox is a bonus software you will get when you buy Parallels Desktop. Starting from Parallels Desktop 14, if you buy a one-time...
Parallels Desktop 10 for Mac Upgrade - 2 Parallels Desktop 11 for Mac - 1 Parallels Desktop 13 for Mac Upgrade - 3 Parallels Desktop 14 for Mac...
Your key is already registered in your account. Check activate subscriptions to know the status.
We have initiated a refund for the renewal. Your subscription will not renew again automatically.
Let us know how many Macs you are using totally with Parallels Desktop.
We have initiated a refund for the upgrade purchase. Please purchase a full license and use it.
We have initiated a refund for the Pro upgrade you have purchased. You have to purchase a full key after using the trial.
We have reset your Parallels Desktop 12 key. Try and let us know the results.
We have shared the key in a private message. Please check and use the key.
