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  1. Dinesh@Parallels
    Post

    Unable to connect Hard Disk 0

    Hello, Accidentally you might have delete the original snapshot and that resulted with this error. If you've a time machine backup, restore the...
    Post by: Dinesh@Parallels, Nov 4, 2016 in forum: Installation and Configuration of Parallels Desktop
  2. Dinesh@Parallels
    Post

    Parallels and Kaspersky -> activation code does not work

    Hi @GilD1 , Did you install Parallels Desktop 12 or Parallels Desktop 10 on your Mac? Please use this link to download Parallels Desktop 10 for...
    Post by: Dinesh@Parallels, Nov 3, 2016 in forum: General Questions
  3. Dinesh@Parallels
    Post

    Upgradation problem regarding parallel desktop 12

    Hello @ChantalV , We have processed the refund and sent you a confirmation email.
    Post by: Dinesh@Parallels, Nov 3, 2016 in forum: Installation and Configuration of Parallels Desktop
  4. Dinesh@Parallels
    Post

    Keyboard problems with Parallels 12

    Hello @Rick_B , Did you try to change the mouse settings to ''Optimize for games" and checked the behaviour?
    Post by: Dinesh@Parallels, Nov 2, 2016 in forum: Installation and Configuration of Parallels Desktop
  5. Dinesh@Parallels
    Post

    Parallels Desktop 6 on Parallels Desktop 12

    Hey Guys, Please check this KB article to backup your virtual machine.
    Post by: Dinesh@Parallels, Nov 2, 2016 in forum: Installation and Configuration of Parallels Desktop
  6. Dinesh@Parallels
    Post

    After upgrade to Parallels Desktop 12 can't open IE or Chrome browsers in Win 7 VM

    Hello @AlainR1 Please create an empty virtual machine and map the existing hard disk to the empty virtual machine and observe the behaviour....
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: macOS Virtual Machine
  7. Dinesh@Parallels
    Post

    Record screen with another audio source than microphone

    Hello @MikeB9, It's possible to use an external or internal Microphone to record a video. However, it's not possible to add a sound track as a...
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Parallels Toolbox for Mac
  8. Dinesh@Parallels
    Post

    How do I enter the program key for Parallels Toolbox Standalone?

    Hello @StanleyK , Please open Parallels Toolbox from the menu bar and select Activate> Enter the activation key and select Activate.
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Parallels Toolbox for Mac
  9. Dinesh@Parallels
    Post

    Full screen on single physical monitor Parallels 12.0.2 (41353) not working properly?

    Hello @KristofferL , Parallels Desktop 12 for Mac supports only native Mac OS Full Screen mode. After the upgrade to Parallels Desktop 12 your...
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Installation and Configuration of Parallels Desktop
  10. Dinesh@Parallels
    Post

    Parallels for MAC desktop 12 and FaceTime camera issue!

    Hey Guys! We have escalated the issue you reported to the Engineering Team and the are working on this issue. In the meanwhile, you can try this...
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Installation and Configuration of Parallels Desktop
  11. Dinesh@Parallels
    Post

    Default no longer works for default open DOC/DOCX with Word

    Hello @josephg4 , Did you try this solution?
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Installation and Configuration of Parallels Desktop
  12. Dinesh@Parallels
    Post

    wrong license

    Hello @MohammedT1 , We will initiate the refund process for your upgrade purchase. Please go ahead and purchase the full version of Parallels...
    Post by: Dinesh@Parallels, Oct 27, 2016 in forum: Installation and Configuration of Parallels Desktop
  13. Dinesh@Parallels
    Post

    Upgradation problem regarding parallel desktop 12

    Please check your private message and reply us!
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: Installation and Configuration of Parallels Desktop
  14. Dinesh@Parallels
    Post

    \\Mac and \\psf both showing in windows

    Please reinstall the Parallels Tools and check if it works!
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: Windows Virtual Machine
  15. Dinesh@Parallels
    Post

    \\Mac and \\psf both showing in windows

    Hello @Robert Grether , Please try this solution and check how it goes!
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: Windows Virtual Machine
  16. Dinesh@Parallels
    Post

    All windows are black after updating to Windows 10 Anniversary

    Hello @SteveN4 It might be an display driver issue. In that scenario, you can try reinstalling the Parallels Tools which will update the display...
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: Windows Virtual Machine
  17. Dinesh@Parallels
    Post

    Upgradation problem regarding parallel desktop 12

    Hello @AdilL Please delete the reference number from public and direct message us!
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: Installation and Configuration of Parallels Desktop
  18. Dinesh@Parallels
    Post

    Delete Account

    Hello @io_ We have deleted your Parallels account.
    Post by: Dinesh@Parallels, Oct 26, 2016 in forum: General Questions
  19. Dinesh@Parallels
    Post

    Support for openSUSE Leap 42.2: When?

    Hello @LincolnB1 , OpenSUSE Leap 42.2 is officially not supported as guest OS in Parallels Desktop 12 for Mac and we do not have any ETA at the...
    Post by: Dinesh@Parallels, Oct 24, 2016 in forum: Linux Virtual Machine
  20. Dinesh@Parallels
    Post

    Any discount to switch from vmware to parallels?

    Hello @DenisI , Please check your private message and reply us!
    Post by: Dinesh@Parallels, Oct 24, 2016 in forum: General Questions
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