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  1. Alfena@Parallels
    Post

    The Boot Camp partition used by hard disk 1 is missing

    Hello @AlanB12 , please let us know the version of Parallels Desktop you are using. Thanks
    Post by: Alfena@Parallels, Nov 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Upgrade Refund

    Hello @ChristianB11 , You're welcome. We are always here to help. Thanks
    Post by: Alfena@Parallels, Nov 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Windows 10 Installation and Network Access

    Hello @TerenceW1 , We would request you to connect your virtual machine in Bridged Network mode ( go to devices> Network> Bridged network> default...
    Post by: Alfena@Parallels, Nov 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Upgrade Refund

    Hello @ChristianB11 , as per Parallels Desktop for Mac licensing policy, one license key is for one mac, you can move the license key from one...
    Post by: Alfena@Parallels, Nov 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    Accidently bought wrong version

    Hello @AndreL9 , We have processed the refund for order # 124540720 and a confirmation email regarding the refund has been sent to your email. You...
    Post by: Alfena@Parallels, Nov 27, 2017 in forum: General Questions
  6. Alfena@Parallels
    Post

    Activate on this MAC does not work

    Hello @mirm We are always here to help.
    Post by: Alfena@Parallels, Nov 26, 2017 in forum: Parallels Toolbox for Mac
  7. Alfena@Parallels
    Post

    No puedo imprimir desde windows 10

    Hello @JavierA2 , Please go to Actions > reinstall Parallels Tools and also try the steps provided at http://kb.parallels.com/122740 and check if...
    Post by: Alfena@Parallels, Nov 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    we have made changes to the activation key . Please

    Hello @JanD4 , Please let us know the version of your Mac OS. Thanks
    Post by: Alfena@Parallels, Nov 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    errore acquisto licenza aggiornamento anziché nuova licenza

    Hello @PasqualeC please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Nov 24, 2017 in forum: Installation and Configuration of Parallels Desktop
  10. Alfena@Parallels
    Post

    Copy-Paste problem

    Hello @LACOSTEB , You're welcome. we are always here to help. Thanks
    Post by: Alfena@Parallels, Nov 24, 2017 in forum: macOS Virtual Machine
  11. Alfena@Parallels
    Post

    All tools not showing up

    Hello @LesleyM1 , please follow the steps provided at http://kb.parallels.com/124271 and check if it works. Thanks
    Post by: Alfena@Parallels, Nov 23, 2017 in forum: Parallels Toolbox for Mac
  12. Alfena@Parallels
    Post

    Can not activate licens on new MAC

    Hello @PeterB20 , we have made necessary changes to your activation key, please reattempt activation and check if it works. Thanks
    Post by: Alfena@Parallels, Nov 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    we have made changes to the activation key . Please

    Hello @JanD4 , Please run First Aid on your Mac by referring the steps provided at...
    Post by: Alfena@Parallels, Nov 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @TobiasM4 , we have made changes to the activation key, Please reattempt activation and let us know if it works. Thanks
    Post by: Alfena@Parallels, Nov 22, 2017 in forum: General Questions
  15. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @licensel we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Nov 22, 2017 in forum: General Questions
  16. Alfena@Parallels
    Post

    OSX VM question

    Hello @DougN1 , yes you can run Mac OS X Lion 10.7.x , please refer http://kb.parallels.com/124223 for system requirement of Parallels Desktop 13....
    Post by: Alfena@Parallels, Nov 21, 2017 in forum: macOS Virtual Machine
  17. Alfena@Parallels
    Post

    CorelDRAW has stopped working message and then crashes..

    Hello @LizbethH , please increase the RAM assigned to Windows virtual machine by referring http://kb.parallels.com/113649 and check if it works....
    Post by: Alfena@Parallels, Nov 21, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Cannot activate on new Mac

    Hello @JasonP9 , Please check your private message and provide us the necessary details. Thanks
    Post by: Alfena@Parallels, Nov 21, 2017 in forum: Parallels Toolbox for Mac
  19. Alfena@Parallels
    Post

    Being asked for a windows key

    Hello @PaulS29 , Windows OS license does not come with the purchase of Parallels Desktop, you can purchase a Windows license through Parallels...
    Post by: Alfena@Parallels, Nov 21, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Installed Windows 10 under Admin user - but need to move to another user

    Hello @James_Lavery , please refer http://kb.parallels.com/9303 to share the virtual machine with several user accounts on a Mac. Thanks
    Post by: Alfena@Parallels, Nov 20, 2017 in forum: Installation and Configuration of Parallels Desktop
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