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  1. Alfena@Parallels
    Post

    Activating Parallels Toolbox fails

    Hello @IanP1, Please let us know what happens when you are trying to activate? do you get any error message or please share a screenshot so that...
    Post by: Alfena@Parallels, Dec 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    How can I share a snapshot with someone else

    Hello @OctavianT , It is not possible to share Snapshots. Thanks
    Post by: Alfena@Parallels, Dec 7, 2017 in forum: General Questions
  3. Alfena@Parallels
    Post

    Time Machine Backup with Parallels 13

    Hello @NealC2 , please switch to Security Tab and check. Thanks
    Post by: Alfena@Parallels, Dec 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Unable to Resume because it was suspended in a newer version

    Hello @DouglasP1 , please follow the steps provided in the article http://kb.parallels.com/6338 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 7, 2017 in forum: Windows Virtual Machine
  5. Alfena@Parallels
    Post

    Will Parallels 12 run on OS X 10.12.6?

    Hello @Sangyj, Parallels Desktop 12 is compatible with Mac OS Sierra. Thanks
    Post by: Alfena@Parallels, Dec 6, 2017 in forum: General Questions
  6. Alfena@Parallels
    Post

    Which one first, MAC OS or Parallels upgrade

    Hello @RayM1 , please upgrade your Mac OS first and then Parallels Desktop. Thanks
    Post by: Alfena@Parallels, Dec 6, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Can't start Boot Camp

    Hello @StefanR4 , please follow the steps provided at http://kb.parallels.com/116235 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 6, 2017 in forum: Windows Virtual Machine
  8. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @CarlosA6 , you're welcome. We are always here to help.
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: General Questions
  9. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @CarlosA6 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: General Questions
  10. Alfena@Parallels
    Post

    Can't see Quicken 2017 Window in Parallel Desktop 13

    Hello @SusanB1 , please go to Actions > reset and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Windows Virtual Machine
  11. Alfena@Parallels
    Post

    Two Parallels Online Accounts, delete one

    Hello @BrianR8 , we have deleted your account as per your request. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Parallels Website and Forum
  12. Alfena@Parallels
    Post

    Can't start Boot Camp

    Hello @StefanR4 , please let us know the version of Mac OS and Parallels Desktop. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Windows Virtual Machine
  13. Alfena@Parallels
    Post

    Cursor flickering in Excel

    Hello @SandyG1 , please refer...
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Windows Virtual Machine
  14. Alfena@Parallels
    Post

    Product Key invalid

    Hello @CraigS7 , please refer http://kb.parallels.com/123509 to register the license key. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Lost Key for Parallels 13

    Hello @ChintanP , please refer http://kb.parallels.com/123365 to get details of Parallels Subscriptions and licenses. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: General Questions
  16. Alfena@Parallels
    Post

    Parallels on Mac Book?

    Hello @MarkJ6 , Yes Parallels Desktop 13 will run on Mac OS Yosemite, please refer http://kb.parallels.com/124223 for system requirement of...
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. Alfena@Parallels
    Post

    Lost Key for Parallels 13

    Hello @ChintanP , please provide us the clever bridge reference number for the purchase of Parallels Desktop so that we can check and assist you....
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Can't deactivate Parallels Desktop 11 Pro on old Mac

    Hello @junior1 , please check your private message and provide us the necessary details. Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Can't deactivate Parallels Desktop 11 Pro on old Mac

    Hello @junior1 please let us know if you have purchased a license for version 13? Thanks
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Can't deactivate Parallels Desktop 11 Pro on old Mac

    Hello @junior1 , Parallels Desktop version 8 license cannot be activated on version 13 hence please use the link...
    Post by: Alfena@Parallels, Dec 5, 2017 in forum: Installation and Configuration of Parallels Desktop
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