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  1. Alfena@Parallels
    Post

    Installed version 13 - upgrade on High Sierra. Getting "unable to start Parallels services"

    Glad to know it works fine. Thanks
    Post by: Alfena@Parallels, Dec 17, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Which version of Parallels is needed for MySQL ODBC ?

    Hello @WebM1 , please install the trial version of Parallels Desktop 13 and check if it works and please refer http://kb.parallels.com/123296 to...
    Post by: Alfena@Parallels, Dec 17, 2017 in forum: General Questions
  3. Alfena@Parallels
    Post

    Installed version 13 - upgrade on High Sierra. Getting "unable to start Parallels services"

    Hello @Igor11 please let us know if it works fine now? Thanks
    Post by: Alfena@Parallels, Dec 17, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    USB disk won't connect for authentication

    Hello @DavidG29 , please try the steps suggested at http://kb.parallels.com/111725 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 17, 2017 in forum: Windows Virtual Machine
  5. Alfena@Parallels
    Post

    Can't install Windows 10 Enterprise from ISO

    Please refer http://kb.parallels.com/4729 and you will find the "Express Installation " and license key option under step 4. Thanks
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Windows Virtual Machine
  6. Alfena@Parallels
    Post

    Can't install Windows 10 Enterprise from ISO

    Hello @GlennW1, please check the size of the Windows 10 ISO image file that you have downloaded and also uncheck "Express installation", do not...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Windows Virtual Machine
  7. Alfena@Parallels
    Post

    Parallels 13 not responding when configure

    Hello @PATRICIOM , please uninstall Parallels Desktop, run disk utility on Mac...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    Entire Desktop is now black and white.

    Hello @EthanS2, Glad to know it works. we are always here to help. Please subscribe to our newsletter https://account.parallels.com/#/notify to...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: General Questions
  9. Alfena@Parallels
    Post

    refund please

    Hello Oussama, I have refunded the order and sent you an e-mail with the refund details. Thanks!
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: General Questions
  10. Alfena@Parallels
    Post

    Parallels 13 not responding when configure

    Hello @MarkM24 , You're welcome. we are always here to help.
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Installation and Configuration of Parallels Desktop
  11. Alfena@Parallels
    Post

    Keyboard shortcuts in Windows 8.1

    Hello @Consonanza, In order to use the standard shortcuts in Windows, please refer to create shortcuts...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Windows Virtual Machine
  12. Alfena@Parallels
    Post

    Keyboard shortcuts in Windows 8.1

    Hello @Consonanza, Please open Parallels Desktop Preference (click on the two red lines on the Mac menu bar and select preferences) > switch to...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Windows Virtual Machine
  13. Alfena@Parallels
    Post

    Re-installing Parallels Desktop on Mac (Downgrading from High Sierra To Sierra)

    Hello @DavidA4 , please use the link www.parallels.com/directdownload/pd13 to download Parallels Desktop 13 and please check your private message...
    Post by: Alfena@Parallels, Dec 15, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Bluetooth gamepad issues

    Hello JamesK9 , please refer http://kb.parallels.com/114686 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 13, 2017 in forum: Windows Virtual Machine
  15. Alfena@Parallels
    Post

    App speed under Parallels

    Hello @MikeFromMesa , yes you can simply copy the .pvm file from your external drive and past it on your Mac SSD or you can also refer...
    Post by: Alfena@Parallels, Dec 13, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. Alfena@Parallels
    Post

    App speed under Parallels

    Hello @MikeFromMesa , please let us know if you are trying to install Windows and if not please let us know what you are trying to do so that we...
    Post by: Alfena@Parallels, Dec 13, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. Alfena@Parallels
    Post

    I have an issue about Parallels Desktop For Mac

    Hello 今井啓志 , please provide a clear description of your issue and also let us know the version of Parallels Desktop. Thanks
    Post by: Alfena@Parallels, Dec 13, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    App speed under Parallels

    Hello @MikeFromMesa , please refer http://kb.parallels.com/112091 to improve virtual machine performance on your Mac. Thanks
    Post by: Alfena@Parallels, Dec 13, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Not Seeing Mac Drive

    Hello @CharlotteH1 , please go to Actions > reinstall Parallels Tools and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 8, 2017 in forum: Windows Virtual Machine
  20. Alfena@Parallels
    Post

    Two Parallels Online Accounts, delete one

    Hello @DominicL1 , please check your private message and provide us the necessary information.
    Post by: Alfena@Parallels, Dec 7, 2017 in forum: Parallels Website and Forum
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