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  1. Alfena@Parallels
    Post

    emails from parallels-universe.com

    Yes, please upgrade your Mac OS X and then Parallels Desktop. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: General Questions
  2. Alfena@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    You're welcome. Please get back to us for any further queries. Thanks!
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    emails from parallels-universe.com

    Hello @DavidL28 , It is a legitimate offer from Parallels. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: General Questions
  4. Alfena@Parallels
    Post

    Kybd appears non-responsive in Parallels 11

    Please try the steps provided below Press Win + R (to open Run ) copy paste and press enter to run this program. "C:\Windows\system32\ctfmon.exe"...
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: Windows Virtual Machine
  5. Alfena@Parallels
    Post

    Cannot find the button for signing out

    You're welcome. glad to know it works. Thanks
    Post by: Alfena@Parallels, Dec 21, 2017 in forum: Parallels Toolbox for Mac
  6. Alfena@Parallels
    Post

    Kybd appears non-responsive in Parallels 11

    Hello @KerensaR , please let us know if you are unable to type in Windows search bar? Thanks
    Post by: Alfena@Parallels, Dec 21, 2017 in forum: Windows Virtual Machine
  7. Alfena@Parallels
    Post

    Cannot find the button for signing out

    The license that you have is a Business license hence please refer http://kb.parallels.com/122802 to deactivate your license from the old Mac. Thanks
    Post by: Alfena@Parallels, Dec 21, 2017 in forum: Parallels Toolbox for Mac
  8. Alfena@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello @AnneS4 , We have made the necessary changes, please try to activate now. Thanks
    Post by: Alfena@Parallels, Dec 20, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    Virtual Windows 10 Prof BSOD

    Hello @RyszardG, please log in to your native Windows BootCamp partition installed in Mac and check whether the Windows is working. Thanks
    Post by: Alfena@Parallels, Dec 20, 2017 in forum: Windows Virtual Machine
  10. Alfena@Parallels
    Post

    Lost Virtual machine

    Please try the steps suggested at http://kb.parallels.com/112209 and check if it works.
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  11. Alfena@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Hello @JorgeC8 , You're welcome. Glad to know it is working.
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    No Boot device is available, press enter to continur

    Hello @huynhh , please try the steps provided at http://kb.parallels.com/123314 to import BootCamp partition and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Alfena@Parallels
    Post

    Unable to Activate using existing license key

    Hello @LukeK2 , please check your private message and reply with the necessary details. Thanks
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Lost Virtual machine

    Hello @JasonV2 , please refer http://kb.parallels.com/10109 to locate your Windows pvm file. Thanks
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Hello @JorgeC8 , we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
    Post by: Alfena@Parallels, Dec 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. Alfena@Parallels
    Post

    Windows Activation

    No, it is not like Pro edition is only for Mac Book Pro. please refer http://kb.parallels.com/en/123296 to find the difference between Parallels...
    Post by: Alfena@Parallels, Dec 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. Alfena@Parallels
    Post

    Windows Activation

    Hello @Pz_ , Windows license does not come with the purchase of Parallels Desktop, please purchase Windows OS license separately from Microsoft...
    Post by: Alfena@Parallels, Dec 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. Alfena@Parallels
    Post

    Failed to open the Parallels networking module... HELP!

    Please try the steps provided at http://kb.parallels.com/8978 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Alfena@Parallels
    Post

    Failed to open the Parallels networking module... HELP!

    Hello @Graphish, Please go to Actions> reinstall Parallels Tools and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Which version of Parallels is needed for MySQL ODBC ?

    Hello @WebM1 , You're welcome. We are always here to help. Thanks
    Post by: Alfena@Parallels, Dec 18, 2017 in forum: General Questions
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