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  1. Alfena@Parallels
    Post

    Can't use Bootcamp partition after update to high sierra

    Please follow the steps provided at http://kb.parallels.com/124294 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 30, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Can't use Bootcamp partition after update to high sierra

    Hello @GerdM1 , please let us know the version of Parallels Desktop you are using. Thanks
    Post by: Alfena@Parallels, Dec 29, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    How to delete parallels account

    Hello @RandyR3 , As per your request, we have deleted Parallels Account under your email. Thanks!
    Post by: Alfena@Parallels, Dec 29, 2017 in forum: General Questions
  4. Alfena@Parallels
    Post

    IMAC 27 Retina changing resolution screen on windows 10

    Can you please let us know what happens when you try to change the resolution or please share a screenshot so that we can check.
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    Parallels for mac version 13 and Sierra H

    Windows virtual machine seems to be corrupted. Please follow the steps provided at http://kb.parallels.com/120845 to repair Windows 10 and check...
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: General Questions
  6. Alfena@Parallels
    Post

    IMAC 27 Retina changing resolution screen on windows 10

    Please let us know if the Windows display is black and white?
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @JamesL6 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: General Questions
  8. Alfena@Parallels
    Post

    IMAC 27 Retina changing resolution screen on windows 10

    Hello @Chris28 , please try the steps provided at http://kb.parallels.com/114700 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    Cannot create High Sierra VM

    Hello @R.D1 , Thanks for the update, glad to know it is working. Thanks
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: macOS Virtual Machine
  10. Alfena@Parallels
    Post

    Parallels for mac version 13 and Sierra H

    Hello @roberto.franchi , please click on the Ok button and then share a screenshot of the error that you get so that we can check and assist you....
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: General Questions
  11. Alfena@Parallels
    Post

    Transfer Boot Camp installation to another computer

    Hello @MartinR5 , removing the virtual machine will not delete the BootCamp partition and you can create a new Bootcamp based virtual machine by...
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    Cannot create High Sierra VM

    Hello @R.D1 , please try the steps provided at http://kb.parallels.com/122872 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: macOS Virtual Machine
  13. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @JonasS1 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Dec 28, 2017 in forum: General Questions
  14. Alfena@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Hello JoshT1, there is no license registered under your account. please check your private message and provide us the necessary details. Thanks
    Post by: Alfena@Parallels, Dec 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    Parallels 13: Cost and Discounts

    Hello @SameerM, It is a valid offer from Parallels , not a spam. Thanks
    Post by: Alfena@Parallels, Dec 27, 2017 in forum: General Questions
  16. Alfena@Parallels
    Post

    Two Windows 10.pvmz files. Can I delete one without effecting the other?

    Hello @BryanP2 , please check the size of both Windows pvm http://kb.parallels.com/118158 and you can delete the one that you do not need. Thanks
    Post by: Alfena@Parallels, Dec 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. Alfena@Parallels
    Post

    Keyboard not functioning correctly

    You're welcome. Glad to know it works, we are always here to help you. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Keyboard not functioning correctly

    Hello @infinitifi , please change the keyboard layout by referring to this article http://kb.parallels.com/111674 and check if it works. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: General Questions
  19. Alfena@Parallels
    Post

    You have entered an upgrade key - please confirm previous version

    Hello @VilisO, we see that you have reached us through facebook hence please standby while we check and get back to you on Facebook. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Alfena@Parallels
    Post

    Refund Parallel 13 desktop

    Hello @KevinK8 , please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Dec 22, 2017 in forum: General Questions
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