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  1. Alfena@Parallels
    Post

    Keyboard not working in Edge or Cortina

    Hello @JasonC7 , Press Win + R (to open Run ) copy paste and press enter to run this program. "C:\Windows\system32\ctfmon.exe" (without quotation...
    Post by: Alfena@Parallels, Jan 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Can't start windows 10 at 13.2 due to not enough disk size and can't reclaim disk size below 256 GB.

    Hello @JacobA2 , please follow the steps provided at http://kb.parallels.com/123553 to manage Mac Hard disk space. Thanks
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: General Questions
  3. Alfena@Parallels
    Post

    v13 is laggy running Windows 10

    Hello @DennisT4 , please follow the steps provided at http://kb.parallels.com/112091 to improve virtual machine performance and check how it...
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    Which Paralles software to purchase?

    Hello @EvondaT , please purchase Parallels Desktop version 13 which is compatible with Mac OS 10.11. please refer http://kb.parallels.com/123296...
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: General Questions
  5. Alfena@Parallels
    Post

    Configuration option to disable auto-pausing in PD13 disappeared

    Hello @Ozy, please refer http://kb.parallels.com/6860 to disable Windows from pausing automatically. Thanks
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: Installation and Configuration of Parallels Desktop
  6. Alfena@Parallels
    Post

    Parallels 9 diskimage does not work on Sierra - what are the options?

    Hello @Evab1 , please let us know the version of Mac OS?
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: General Questions
  7. Alfena@Parallels
    Post

    Parallels 9 diskimage does not work on Sierra - what are the options?

    Hello @FrankG5 , Parallels is a software company that focuses its resources on creating virtualization software to support both the Mac and...
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: General Questions
  8. Alfena@Parallels
    Post

    Can't access windows 7 on my MacBook Air.

    Hello @zaye , please follow the steps provided at http://kb.parallels.com/123150 and check how it works. Thanks
    Post by: Alfena@Parallels, Jan 3, 2018 in forum: General Questions
  9. Alfena@Parallels
    Post

    Need trial version of PD 13 to work

    Great! glad to know it is working.
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  10. Alfena@Parallels
    Post

    Entire Desktop is now black and white.

    Please refer https://www.tenforums.com/tutorials/86376-turn-off-color-filters-screen-windows-10-a.html and check if it helps
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: General Questions
  11. Alfena@Parallels
    Post

    Can't use Bootcamp partition after update to high sierra

    Glad to know it works. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    Entire Desktop is now black and white.

    Hello @OctavianT , Please disable the Colour filter in the virtual machine by following the below steps. Click Start Menu and open...
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: General Questions
  13. Alfena@Parallels
    Post

    Need trial version of PD 13 to work

    Hello @ClaudiaD1, can you please sign out and sign in to Parallels Desktop application now and let us know if it works. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Testing new Parallels version

    Hello @DaveL7 , yes you can. upgrading Parallels Desktop will not affect your Windows files ,you can continue using them and once the trial is...
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  15. Alfena@Parallels
    Post

    How to delete parallels account

    Hello Johan, please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: General Questions
  16. Alfena@Parallels
    Post

    PD 13 free for trial cannot be activated!!

    Hello All, please sign out and sign in to Parallels Desktop Application and check if it works. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Installation and Configuration of Parallels Desktop
  17. Alfena@Parallels
    Post

    Virtuelle Festplatte 0 verfügt über die falschen Zugriffsrechte oder wird mit einer anderen virtuell

    Hello @ThomasR14 , please follow the steps provided at http://kb.parallels.com/5796 and check if it works. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: Windows Virtual Machine
  18. Alfena@Parallels
    Post

    Parallels 9 diskimage does not work on Sierra - what are the options?

    Hello @FrankG5 , Parallels Desktop version 9 is not compatible with Mac OS Sierra hence please purchase a full license for Parallels Desktop 13...
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: General Questions
  19. Alfena@Parallels
    Post

    How to delete parallels account

    Hello @JohanA2 , we have deleted your Parallels account as per your request. Thanks!
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: General Questions
  20. Alfena@Parallels
    Post

    Allocating more drive space for Windows 10 update

    Hello @BryanP2 , please follow the steps provided at http://kb.parallels.com/123372 and check if it works. Thanks
    Post by: Alfena@Parallels, Jan 2, 2018 in forum: macOS Virtual Machine
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