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  1. Alfena@Parallels
    Post

    Need trial version of PD 13 to work

    Please follow the steps provided at http://kb.parallels.com/113744 and check if it works. Thanks
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Need trial version of PD 13 to work

    Can you please share a screenshot so that we can check and assist you.
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    macOS High Sierra - Upgrade from pd11 to pd13 after fresh OS install

    Hello @CatalinT , we have made necessary changes to the activation key for version 13, please reattempt activation and check if it works and then...
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Alfena@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hello @IngarM , we have made necessary changes to the activation key, please reattempt activation and chek if it works. Thanks
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Licensing and Activation
  5. Alfena@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hello @JohnL22 , please check your private message. Thanks
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Licensing and Activation
  6. Alfena@Parallels
    Post

    Need trial version of PD 13 to work

    Hello @TeresaD , please follow the steps provided at http://kb.parallels.com/124227 to activate trial for Parallels Desktop 13.
    Post by: Alfena@Parallels, Feb 1, 2018 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Unable to change hardware settings in Parallels10

    Hello @AndyA2 , please let us know the version of Parallels Desktop and Mac OS you are using along with the screenshot of the error message so...
    Post by: Alfena@Parallels, Jan 31, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    The key is already registered in another account

    Hello @MarkusS10 , please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Jan 31, 2018 in forum: General Questions
  9. Alfena@Parallels
    Post

    Can't activate new license key

    Hello @YuvalH1 , please check your private message. Thanks
    Post by: Alfena@Parallels, Jan 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  10. Alfena@Parallels
    Post

    Error installation Windows 10

    Hello @AlexanderN1, You can start the VM creation as mentioned in the KB http://kb.parallels.com/4729 but when you are on the screen to select...
    Post by: Alfena@Parallels, Jan 30, 2018 in forum: Windows Virtual Machine
  11. Alfena@Parallels
    Post

    Reduce size of Windows VM hard disk ?

    Hello @MatthewB15 , please follow the steps provided at http://kb.parallels.com/123553 to Manage hard disk space and check. Thanks
    Post by: Alfena@Parallels, Jan 30, 2018 in forum: General Questions
  12. Alfena@Parallels
    Post

    Windows can't be startet

    Hello @RosarioA , please follow the steps provided at http://kb.parallels.com/120940 and check if it works. Thanks
    Post by: Alfena@Parallels, Jan 30, 2018 in forum: General Questions
  13. Alfena@Parallels
    Post

    desktop won't open

    Hello @BeckyP , Parallels Desktop version 10 is not eligible for an upgrade, only version 11 and 12 are eligible hence you need to purchase a new...
    Post by: Alfena@Parallels, Jan 29, 2018 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hello @jsoup3r , please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Jan 26, 2018 in forum: General Questions
  15. Alfena@Parallels
    Post

    Start Menu/Nothing Works in Windows 10. Possible User Account Corruption? Fresh Install on Mac.

    Hello @christopherppax , As it is a fresh install, please follow the steps provided at http://kb.parallels.com/5029 to remove the existing virtual...
    Post by: Alfena@Parallels, Jan 26, 2018 in forum: macOS Virtual Machine
  16. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @JaufretT , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Jan 5, 2018 in forum: General Questions
  17. Alfena@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello @Tamer1 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities >...
    Post by: Alfena@Parallels, Jan 4, 2018 in forum: General Questions
  18. Alfena@Parallels
    Post

    How to delete parallels account

    Hello @MarcyA , please check your private message and provide us the necessary information. Thanks
    Post by: Alfena@Parallels, Jan 4, 2018 in forum: General Questions
  19. Alfena@Parallels
    Post

    How to delete parallels account

    Hello @John37 , we have deleted your Parallels account as per your request. Thanks
    Post by: Alfena@Parallels, Jan 4, 2018 in forum: General Questions
  20. Alfena@Parallels
    Post

    Parallels Desktop 13 for Mac: confirm license with a key from the previous version

    Hello @JamesN6 , please click on the Parallels Icon (two red lines on the Mac menu bar), go to Accounts and license and select "Enter a key" and...
    Post by: Alfena@Parallels, Jan 4, 2018 in forum: Installation and Configuration of Parallels Desktop
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