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Hello @SamuelC9 Thank you for your feedback. We have sent you a private message to request some informatio0n
Hello ValerieS1, Kindly confirm that the Cleverbridge transaction ID is correct. We were unable to find any transactions using the provided ID.
Hello everyone, As VineRider correctly stated, we have released a new update Parallels Desktop 20.1.2 which fixes this issue. Please install the...
Hello FrancescoD5, FrancescoD5 We have released a new update Parallels Desktop 20.1.2 which fixes this issue. Please install the latest update...
Hello SedarPL, Yes, you can upgrade from this version to the latest provided your host Mac's operating system supports Parallels Desktop 20....
Hello, We can help check if the license key is indeed a valid one. We have messaged you privately for more information.
Hello PabloC12, Please be informed that a refund request for the purchase has been submitted for processing. Furthermore, kindly note that it can...
Hello MikeekiM, Indeed provided you have an existing Permanent license key, you can purchase an upgrade key from our online store and upgrade to...
Hi Jethro, Nul, Kindly provide us with more information on these crashes. Are they application crashes, processes or threads? Could you please...
Hello Bill, Provided you have a valid Parallels Desktop 19 key, you can purchase a Parallels Desktop 20 upgrade key from our online store...
Hello, Please collect a technical report after issue reproduction (click Parallels icon > Help > Send technical data > check "Attach...
Hello, Please reproduce the issue and collect a technical report : Enable detailed log messages: Click the Parallels Toolbox icon > Click on...
Hi Rickard, We are deeply sorry about your experience, this is not what we want for our customers. In the presentation mode tool's settings,...
Hi Dean, Have you tried the "Window MAnager" tool?
Hi topdollar, While this might not be ideal for you, have you attempted turining it off first and initiating a download? Did it work?
Hello DHinschberger, We were unfortunately unable to reproduce this issue. Kindly provide us with a screen recording of this issue. If possible,...
Hello BowFarmer, Please note that you may accept/allow the request when prompted, these requests are mainly to enable Parallels Toolbox to...
Hello Ademola, Please be informed that a refund request for the purchase has been submitted for processing. Furthermore, kindly note that it can...
