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  1. Adeboye Adeotan
    Post

    Cancel subscription

    Hi, The subscription ends automatically after a 2 week (14 day) period. You are not charged automatically and may choose not to proceed with the...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Licensing and Activation
  2. Adeboye Adeotan
    Post

    Start using Emulator is not showing

    Hi, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  3. Adeboye Adeotan
    Post

    Windows Server 2025 on ARM vm - no network adaptor found

    Hi, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  4. Adeboye Adeotan
    Post

    Find duplicates cannot delete items / move to trash (access denied)

    Hello, Please verify that the following permissions are enabled on your Mac: 1.1. Accessibility: Parallels Toolbox requires this permission to...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  5. Adeboye Adeotan
    Post

    Presentation Mode No Longer Prompts, Just Auto Enables

    Hello, Please reproduce the issue and collect a technical report : Enable detailed log messages: Click the Parallels Toolbox icon > Click on...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  6. Adeboye Adeotan
    Post

    Clipboard history window unmovable

    Hi Erich, Have you tried uninstaling and reinstalling Parallels Toolbox?
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  7. Adeboye Adeotan
    Post

    Spontaneous launch of 8 bash procs that each run bsdtar using up almost all CPU

    Hello Lancer, Are you still experiencing this issue after installing the latest update?
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  8. Adeboye Adeotan
    Post

    Family pricing for toolbox?

    Hello jefferis, We currently do not have a family pricing or discounts at this point in time for Parallels toolbox. Each computer requires an...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  9. Adeboye Adeotan
    Post

    Cancel Auto-Renewal

    Hello FrazM, Thank you for reaching out to us regarding your subscription. As per your request, we have successfully disabled the auto-renewal...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Licensing and Activation
  10. Adeboye Adeotan
    Post

    Mac desktop folders disappeared after granting access persmission to Parallels Toolbox

    Hi Natalie, Could you please confirm if you still have Parallels Toolbox installed?
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Parallels Toolbox for Mac
  11. Adeboye Adeotan
    Post

    License has reached Limit

    Hi, The necessary changes have been made and you may now make use of the license key.
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Licensing and Activation
  12. Adeboye Adeotan
    Post

    License Key is associated with another Parallels account

    Hi, Please collect a technical report at the moment of issue reproduction (Help > Send technical data > check "Attach screenshots..." > press...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Licensing and Activation
  13. Adeboye Adeotan
    Post

    Copy Files Between Host/VMs

    Hi, Could you please provide us with a screen recording of this issue? You may upload to this file-sharing link...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Windows Virtual Machine
  14. Adeboye Adeotan
    Post

    parallels transporter agent - move WIN installation from a other PC

    Hi Mueller, Please note that starting with Parallels Desktop 19, the feature has been deprecated. https://kb.parallels.com/113269
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Windows Virtual Machine
  15. Adeboye Adeotan
    Post

    Read only issues in Shared Folders Between macOS and Windows 11

    Please attempt to resolve the issue by following the steps below: 1. On your host Mac, click on the Apple Icon in the top left corner > Click on...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Adeboye Adeotan
    Post

    Issues with USB Token Digital Signature

    Hi Sebastian, Please provide us with more information on this. 1. The make and model of the USB token Digital Signature device. 2. Please...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  17. Adeboye Adeotan
    Post

    60 GB VM

    Hello, Please collect a technical report while the virtual machine is running (Help > Send technical data > check "Attach screenshots..." > press...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: macOS Virtual Machine
  18. Adeboye Adeotan
    Post

    Disabling my auto-renewal subscription

    Hello AlishaK1, Thank you for reaching out to us regarding your subscription. As per your request, we have successfully disabled the...
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Licensing and Activation
  19. Adeboye Adeotan
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello MichaelM168, Please provide us with the Cleverbridge Transaction ID for the purchase
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: General Questions
  20. Adeboye Adeotan
    Post

    Activate Parallels Desktop on another Mac

    Hello @ParallelsU1402 We have sent you a private message to request some information, please check it
    Post by: Adeboye Adeotan, Jan 6, 2025 in forum: Licensing and Activation
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