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Hello @BruceW2 We would request you to follow the steps in this article http://kb.parallels.com/122613 and check it helps. Thanks, Shathish
Hello @frame_of_mind We have pulled the records from your email address and made the necessary changes for your both licenses. We would request...
Hello @KentB2 We would request you to Shutdown your virtual machine(Click on the two red lines in the Mac Menu Bar > Action > Shutdown) and open...
Hello @DavidA15 We have made the necessary changes, please try to activate now. Thanks, Shathish
Hello @JIM SYLVESTER We have made the necessary change, please try to activate now. Thanks, Shathish
Hello @ElliotA As per your request, we have deleted the Parallels Account under your email. Thanks, Shathish
Hello @KarlD we have made changes to the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate...
Hello @thomasf6 We do not have any information regarding the issue you are facing. Please contact the virtual machine manufacturer(Which want to...
Hello @YvesR1 You're Welcome! We are always here to help you.
Hello @Xabier If possible, please provide us the video recording of the issue (Blinking Display) you are facing. We are glad to assist you.
Hello @MarcoC6 You're Welcome! We are always here to help you.
Hello @MuecahidA Yes, we will accept, we will support if you purchased from Apple.
Hello @MuecahidA You will not be able to purchase Parallels Desktop 12 in Parallels Online Store. In our website, you will be able to purchase...
Hello All, We would request you to provide us the Problem Report ID to help you further. Please refer this article http://kb.parallels.com/9058
Hello @MaciejK1 We have made the necessary changes, please try to activate now. As it was a Parallels Desktop 10, please use the below steps to...
Hello @AlanQ1 In order to fix this issue, we would request you to follow the steps in this article http://kb.parallels.com/8969 and check it helps.
Hello @YvesR1 In order to move the virtual machine, please refer this article http://kb.parallels.com/114118 and check it helps.
Hello @ScottV2 We have made the necessary changes, please try to activate now. As it was a Parallels Desktop 10, please use the below steps to...
Hello @Shell We have made the necessary changes, please try to activate now. As it was a Parallels Desktop 10, please use the below steps to...
Hello All, we would request you to install the latest build for Parallels Desktop 13.0.1 (42947) http://kb.parallels.com/111603 and check it helps.