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Thank you @HellenB, I've added your programs to the list for checking possibility to support them in virtual environment. So are these programs don't work at all in Parallels Desktop or there's performance/graphics issues?

Hi @AnxQ, please send us a technical data report right after this happens ("the mouse just freeze on the screen until I move my mouse") via Help menu > Send Technical Data... Please post the report ID here.

While booted to Boot Camp Windows uses exclusive Windows drivers provided by Apple, that's why it works there. While booted to macOS and using Windows in virtual machine, macOS video driver is used that is very limited and does not support OpenGL compatibility profile, meaning we are currently...

Hi @SeanBB, can you please send us a technical data report when 100% CPU usage happens? Via Help menu > Send Technical Data. Please post the report ID here.

Hi @DonA2, I have reported this issue to Engineering for investigation. Regarding precision trackpad, can you share more details please? Are you trying to use pressure sensitivity feature in Windows?

Hi @m_6, by 'remote control the app in the vm' you mean controlling it using Terminal in VM? If yes, use prlctl enter {VM UUID} to enter VM's Terminal (Parallels Tools required). If your goal is different, please give me more details.

Hi @MikeG4, please send a technical data report via Help menu > Send Technical Data, so we can identify the issue.

Hi @AlexisS1, thank you for sending tech details to us, and sorry for the inconvenience. We have identified the issue and will fix soon. For now please workaround the issue by disabling 'Share Mac applications with Windows' feature in VM config > Options > Applications.

Hi @ChristophK3, prl_naptd is the process of Parallels Desktop network adapter used by Windows 10. All data that is being transferred through that process belongs to Windows.

It is hard because it's simply a hack that requires using obsolete non-supported macOS SDK tools, it brings a lot of issues that need additional support in terms of Engineering and QA but not benefits much to the majority of users, as the same goal (exclusive Full Screen for VM) can be achieved...

Unfortunately, it is not technically possible with macOS native full screen. Every macOS app behaves the same way on Mac (with 'Displays have separate spaces' disabled) - when switching to Full Screen external displays will be black. We succeeded in extending Windows displays to external ones to...

Hi @JohnF6, you have two permanent licenses on your account, no subscriptions. To activate Parallels Desktop 14 for Mac you need to purchase an upgrade key here: https://www.parallels.com/desktop-upgrade/

Hi @David_Razorsek, it will take some time. According to our tests, depending on VM size and file system structure (blocks allocation) it may take up to a week with 3-4 hours daily VM uptime.

Hi @MichaelM60, I am very sorry for this inconvenience. Please generate and send us a technical data report via Help menu > Send Technical Data, during long VM boot with PD14. Please post the report ID here. Thank you in advance.

Can you please generate and send a technical data report while having this screen? Please post the report ID here. When was the last time you've booted to this virtual machine successfully?

We're investigating this issue with CDN network, guys, please rest assured it will be fixed soon. Please download an installation image from here if you have slow download speed.

This possible only when you enable 'Displays have separate spaces' in macOS system preferences > Mission Control. Then log out from Mac user acccount, log in back. Disable 'Use All Displays in Full Screen' via VM menu bar > View. Move VM window to corresponding monitor and enter Full Screen mode.

Absolutely, here's the link.

Yes it really does. We have released a new Parallels Desktop 14 for Mac version and experience high load of user requests, I am sorry for the delay and inconveniences caused.

Hi guys, I am happy to let you know that we were able to improve multi-monitor support in the new Parallels Desktop 14 version (see updates summary). With Parallels Desktop 14 for Mac installed simply disable 'Displays have separate spaces' > make sure that 'Use All Displays in Full Screen' is...