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Hello, Dialux 10.1 fails with an error that is not related to virtualization, so I recommend contacting Dialux support and reporting this error to them, especially considering that version 10 worked. You can also note that Parallels is happy to work together towards the resolution if the error...

Hi @COAI, please try this boot flag that might help with this issue: video.gl3=2 To apply the boot flag, shutdown Windows > open VM configuration > Hardware > Boot Order (at the bottom on the sidebar) > Advanced. Copy-paste the flag to the field and click "OK", close the VM configuration and...

Thank you! I'm glad to hear that it works fine now, please post a new reply if you experience such behavior again.

Hi @DanieleE1, could you please tell me the exact steps you take to switch between apps with the trackpad? Ideally, please reproduce the issue and send us a tech report (Help menu > Send Technical Data...), and include the report ID in your reply here. Thanks a lot in advance!

Hi Geoffrey, please send a technical report via the Help menu, I will check your configuration and maybe suggest some settings adjustments to boost gaming performance. In regards to the display resolution, I would need to ask you a few questions to understand the situation better: Do you use...

Oh, right.. It's good that you managed to open it! For the others, to open Windows Update, press Cmd+R and type ms-settings:windowsupdate > hit Enter.

Hi guys, sorry to hear that you experience this issue. Can you please check if updating Windows 11 to build 22489.1000 (rs_prerelease) helps? Simply go to Windows Settings > Windows Update > check for updates.

Thanks, Geoffrey! Please note that Parallels Desktop doesn't support DirectX 12, and this may be another reason for games failing to start. As for assigning a specific number of GPU cores, macOS Metal API does not allow applications to control GPU cores assignment and utilization. Parallels...

Hi, Parallels Desktop 17 works stable on new MacBook Pros, as good as on the "regular" Apple M1 chip, and even better. Obviously, no one was ready for the new displays, but please rest assured that we will optimize virtual machine usage in full screen on these new Macs in the future product updates.

Hi, unfortunately, wi-fi network emulation is not supported in Parallels Desktop. As a workaround, I suggest using s USB wi-fi dongle and connecting it directly to the VM.

Hi @DanielV18, I understand your concern, but please don't worry, there is a free trial for PaintShop Pro 2022, so I encourage you to download it and try it yourself, it won't harm your computer: https://dwnld.paintshoppro.com/trials/psp/2022/gaRngK4ZhE/PSP2022Installer.exe Do you have Windows...

Hi @LudwigK1, when virtual TPM is enabled, the virtual machine is strictly bound to the Mac and cannot be started on another computer if copied. This is a security feature that is designed exactly for this purpose - so if VM exposed it does not work on another Mac.

Hi @RichardXL, please go to Help menu and select "Send Technical Data..." option to generate and send a tech data report to us. Please post the report ID in reply. Thank you in advance!

@Gordon214, can you please initiate a new macOS Big Sur VM installation but this time please leave the VM (when it appears as stuck) for a while, like an hour, and then check if the VM will finally boot to macOS. Please let me know the result.

Hi @Gordon214, Parallels Desktop Engineering Team is investigating this issue. We will update this thread once more information is available.

Hi @SoonToBeFormerParallelsUser, I am very sorry for the inconvenience caused by this issue with installing Windows Insider Preview 20H2 in Parallels Desktop Standard Edition. This issue is under investigation by the Parallels Engineering team. Once the fix is available, it will be included in...

Hi @ylluminate, yes, I do, thank you for the details! I will file a report to our engineers to investigate this issue. By any chance, do you have other VMs with more recent versions of macOS? If you do, please check scrolling experience in them too. Thank you!

Hi @JunC1, can you please share more details about "scrolling isn't working"? What applications that you are using are affected? How often did you toggle this option in previous versions? Please let me know.

Hi @Alex@8, can you please share more details about the issue with Altium Designer and smooth scrolling? I just checked Altium Designer v20.1.14, all three scrolling types (regular vertical scroll, Ctrl+scroll for zoom in/out, and Shift+scroll for horizontal scroll) worked well for me. With the...

Thank you for this note, @VladA. We will check it and add a note to the KB article https://kb.parallels.com/en/125039.