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    Activating V14 offline

    Hi @StephenW5 , as of now we do not have an option to activate Parallels Desktop license offline. Please try to connect your mac onetime, activate the license key and then you can disconnect your mac from internet.
  2. A

    Issue accessing localhost from guest Windows on host Mac

    Hi @CarlosE4 , did you check with the Angular App support regarding the same?
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    Parallels 14, Sierra and Itunes movies: Wont Play

    Hi @applestar , please let us know how much graphics memory you have allocated to your virtual machine.
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    Hard Disk Errors While Deleting Snapshot

    Hi @danfratamico , we are unable to view the image file. Please post the image once again.
  5. A

    Problem with Smart Guard / Snapshots

    Hi @JakePratt , is it happening only when you have 2 hard disks connected?
  6. A

    Failed to get Audio from Youtube

    Hi @AndyTheJunkFoodKing , did you try downloading Audio from any other websites?
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    I am back on parallels having wifi issue

    Hi @orman21 , please go to Parallels icon > Devices > Network > Set it to Bridge (Default Adapter) and check if that works.
  8. A

    build Pc play game

    Hi @RobertG18 , please use Parallels Desktop for mac trial and then install Windows 10 virtual machine and then try to install the programs inside it.
  9. A

    Parallels 14/Windows 10: prl_memdev driver locks over 1GB RAM

    Hi @ArronM , please help us with the ticket number, so that we will check and help you out.
  10. A

    100% disk usage with Parallels Desktop 14 and Mac OS Mojave

    Hi @CaseyC , please follow the steps suggested in the article and check if that works.
  11. A

    Altium Designer 18 in Windows 10 Edu

    Hi @JameiS73, please let us know the edition of Parallels Desktop you are using.
  12. A

    Problem with Smart Guard / Snapshots

    Hi @JakePratt , please perform first aid on your mac, reboot your mac and check if that helps.
  13. A

    Mouse not working then black screen

    Hi @JonathanM14 , please try to perform sfc scan on Windows virtual machine, reboot it and check if that helps.
  14. A

    Problem launching Mac apps from Win10 in Parallels Desktop

    Hi @BrianRoden , please try Actions > Reinstall Parallels tools and check if that helps.
  15. A

    Moving Dropbox

    Hi @KCUser , please let us know when did this issue started happening. Do you make any changes to Windows or Dropbox?
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    Cannot change registered email address because old one is now deleted.

    Hi @SteveKCMO , we have sent a private message to you. Please check and respond.
  17. A

    Preview app crashing when open jpg or photos in guest Mojave OS.

    Hi @SergeyA1 , is the crashing issue happening only with Preview app or running any other complex application on your macOS virtual machine?
  18. A

    Parallels Desktop 14.0.1 and Minecraft 1.12.2

    Hi @MaximN1 , just for testing purposes, please try installing Parallels Desktop 14 for mac, generate a technical report ID and send it to us, we will check and help you out.
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    Can't Access Windows Drives From Mac

    Hi @JamesMcDowell , we are unable to view the images attached. Please re attach it once again.
  20. A

    Do I need to buy Parallels again to use on my second MacMini?

    Hi @DaveS7 , you can use one license of Parallels Desktop for mac on 2 macminis but not at the same time. You have to logout from one computer and login to another computer every time. If that is not possible, you have to purchase a new license.
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