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I'm sorry, Mike, not sure that I can be of much help with Windows updates, I recommend you to troubleshoot it with suggestions from Microsoft (e.g. creating new admin user, resetting Windows Update components or resetting Windows completely). I had an issue with Windows Insider updates last...

Thank you for details, can you please follow the steps below and let me know the results: Shutdown the VM, make sure to remove the boot flag. Start the VM, try to install any pending Windows updates. If you get another crash, please send a new tech report and include its ID in your reply. Thanks!

Hi @MikhailT1, your virtual machine was in Suspended state, so after you resumed it the VM crashed once, and after the crash on the next reboot x2APIC will be disabled and the VM should work stable. Is the VM running fine now?

Hi @Ensoniq, yes you are right, you can remove the boot flag after installing the update. I will forward your greeting to Danil:)

Guys, we have fixed this issue and released the hotfix, it will take little time to arrive to updater. You can download it manually here. After installing the update the affected Win10 Insider Preview VM will start/update successfully. You can remove the boot flag from VM settings.

Hi @RobertoN2, sorry about this issue, can you please share a file that is used on your screenshots? Or list of actions how to reproduce this issue?

Hi @Rob11, can you please also check Windows 10 Task Manager > Processes tab, check 'Power usage' column, are there any applications with medium/high power usage? Can you please send us technical report once you notice high energy impact by Parallels Desktop in Activity Monitor? Go to Help menu...

+ @Ensoniq, Microsoft started to use x2APIC interrupt delivery in this Insider Preview build even when system has less than 128 CPUs. Please rest assured that this issue will be fixed permanently, either by Microsoft or by Parallels:) For now please use this boot flag to workaround the issue.

Hi guys, we have diagnosed the issue with the latest Insider Preview build. Please workaround the crash with instructions from this article: https://kb.parallels.com/en/124642

Hi @djauricofficial, please send us a tech report via Parallels Toolbox menu > cogwheel > Help > Send Technical Data... Please post the report ID here.

Hi @CinthiaA, go to macOS System Preferences > Trackpad > More Gestures. Enable and configure 'Swipe between full-screen apps' as desired.

Hi @JedrzejO, can you please send us a tech report right after screen is set back to default? Send it via 'Help' menu > Send Technical Data... Please post the report ID here.

Oh, I see, sorry, we've released an update for Parallels Desktop 14 for Mac recently, it includes many fixes for graphics. Resolves an issue with Vasco Da Gama 11. Resolves an issue with SketchUp LayOut 2018. Resolves an issue with SketchUp Style Builder 2018. Resolves an issue with graphics...

Hi @christopherw9, not sure that I can answer you, will try to check with Engineering. Try this boot flag to force GL3: video.gl3=1 About memory corruption, can you please give more details? What happens? Send us a tech data report via Help menu and post the report ID here please.

Hi @HellenB, what is the program that you are talking about?

Hi, sure, please see this KB how to send a tech data report: https://kb.parallels.com/en/9058

Hi @LaerteM, can you please create a video recording of this behavior where you send a technical data report in the end (via Help menu > Send Technical Data...). Please upload the recording to any convenient file share and post the link and report ID, we will investigate. Thank you in advance!

Hi @AndrewW14, can you please do the following to help us investigate this issue? 1) Enable extended logging by executing the following command in Terminal.app: defaults write com.parallels.toolbox ExtendedLogging 1 2) Quit Parallels Toolbox (via cogwheel menu > Quit Parallels Toolbox) 3) Start...

Hey @MarkL8, please let us know if you're having this issue yet.

Hi @Mark99, thanks a lot for reporting. We have reproduced this issue and will fix it in next Parallels Toolbox updates.