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  1. Trishna Oobeyram
    Post

    M5 Macbook Air, Windows 11 ARM: Coherence won't work nor bridged networking

    Hello, This is a known issue currently being investigated by our Development Team. Once there is a response from them - whether it is a request...
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  2. Trishna Oobeyram
    Post

    I renewed my MacOS Toolbox, but am getting an error

    Hello, Kindly collect a technical report while the issue is being reproduced (click the Parallels Toolbox icon > Help > Send technical data >...
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Parallels Toolbox for Mac
  3. Trishna Oobeyram
    Post

    machines take a very long time to shutdown

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the...
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: General Questions
  4. Trishna Oobeyram
    Post

    No network cause DHCP not working!!

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the...
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  5. Trishna Oobeyram
    Post

    "No audio found in the file"

    Hello, Kindly collect a technical report while the issue is being reproduced (click the Parallels Toolbox icon > Help > Send technical data >...
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Parallels Toolbox for Windows
  6. Trishna Oobeyram
    Post

    Cannot Access Account, Cannot Receive Password Reset Email, and Cannot Cancel Subscription

    Hello, Please check your personal message. Thanks!
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  7. Trishna Oobeyram
    Post

    Cancel Subscription

    Hello, Please note that we have disabled the auto-renewal on your subscription. You will not incur further charges. Regards,
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Licensing and Activation
  8. Trishna Oobeyram
    Post

    cancel auto-renew

    Hello @MarkS105 Let us inform you that we have disabled the auto-renewal. You will not be charged for this subscription. Regards.
    Post by: Trishna Oobeyram, Jun 4, 2026 in forum: Licensing and Activation
  9. Trishna Oobeyram
    Post

    Solved #Facebook chat - Reset Activation - Activation limit reached

    Hello Tobias, Kindly confirm if you can activated your Parallels Desktop now? Regards,
    Post by: Trishna Oobeyram, Jun 1, 2026 in forum: Licensing and Activation
  10. Trishna Oobeyram
    Post

    Windows 11 VM Completely Disappearing

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the...
    Post by: Trishna Oobeyram, Jun 1, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  11. Trishna Oobeyram
    Post

    Parallels menu bar icon disappears after restarting Windows 11 VM in Coherence Mode

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report. To generate the report, right-click on the...
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  12. Trishna Oobeyram
    Post

    Cancel Subscription

    Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Licensing and Activation
  13. Trishna Oobeyram
    Post

    This license key is already registered in a different account.

    Hello. Thank you for reaching out. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    Please Help

    Hello @Cherish To let us better understand the situation, please perform the following steps: 0. Describe your issue in detail. 1. Reproduce the...
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Installation and Configuration of Parallels Desktop
  15. Trishna Oobeyram
    Post

    Unable to resume Windows 11 Pro virtual machine

    Hello, We have created a support ticket to assist you. Regards,
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Windows Virtual Machine
  16. Trishna Oobeyram
    Post

    Windows 11 poor responsiveness

    Hello @Jerry Samsen To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2. Collect a technical...
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Windows Virtual Machine
  17. Trishna Oobeyram
    Post

    Lost access to email for account

    Hello @ThibaultG Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, May 28, 2026 in forum: General Questions
  18. Trishna Oobeyram
    Post

    Automatic License Renewal via PayPal - never received activation key

    Bonjour @jeffB55 Veuillez consulter votre message privé. Cordialement,
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Automatic License Renewal via PayPal - never received activation key

    Hello @GeraldD3 We have created a support ticket to assist you. Regards,
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    Activation

    Hello @JimmyS4 We have made some changes on our side. Please try to activate the license again. Regards,
    Post by: Trishna Oobeyram, May 28, 2026 in forum: Licensing and Activation
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