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  1. Trishna Oobeyram
    Post

    Please cancel my trial

    Hello @Robert66 Kindly note that you will not be charged once the trial is over. Regards,
    Post by: Trishna Oobeyram, Apr 3, 2026 in forum: Licensing and Activation
  2. Trishna Oobeyram
    Post

    I need to cancel my subscription (S57300270) but it doesn't show up in my list of subscriptions

    Hello @Stephen Blaising Please note that we have disabled the auto-renewal on the subscription. Regards,
    Post by: Trishna Oobeyram, Apr 3, 2026 in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    Please help to activate licensing or cancel my payment

    Hello @OngartP Kindly confirm if you are still unable to activate the license? Regards,
    Post by: Trishna Oobeyram, Apr 3, 2026 in forum: Licensing and Activation
  4. Trishna Oobeyram
    Post

    activation limit

    Hello @Sasha Tikhonov Kindly note that we have made some changes on our side. Please try to activate Parallels Desktop again. Regards,
    Post by: Trishna Oobeyram, Apr 3, 2026 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    Prompt to open .lnk with com.parallels.SharedAppLink.Agent

    Hello @JohnG28 Kindly provide us with a technical report for our internal investigation (click Parallels icon || > Help > Send technical data >...
    Post by: Trishna Oobeyram, Mar 27, 2026 in forum: General Questions
  6. Trishna Oobeyram
    Post

    Prompt to open .lnk with com.parallels.SharedAppLink.Agent

    Hello, This is a known issue currently being investigated by our Development Team. Once there is a response from them - whether it is a request...
    Post by: Trishna Oobeyram, Mar 27, 2026 in forum: General Questions
  7. Trishna Oobeyram
    Post

    Did latest Parallels update - can't start Steam!!!

    Hello @SWANDY We have created a support ticket to assist you further. Kindly check your email for further communications. Regards,
    Post by: Trishna Oobeyram, Mar 27, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  8. Trishna Oobeyram
    Post

    Suspend Crashing After Latest Update

    Hello @klawrow We have created a support ticket to assist you further. Kindly check your email for further communications. Regards,
    Post by: Trishna Oobeyram, Mar 27, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  9. Trishna Oobeyram
    Post

    Password resets email account I no longer have access to...

    Hello @JamesD44 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 13, 2026 in forum: Licensing and Activation
  10. Trishna Oobeyram
    Post

    Activation Limit

    Hello @CadeF Please note that we have made the necessary changes on our side. Kindly try to activate your license again. Thanks!
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  11. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @ParallelsU901 We were unable to locate any subscription associated with your email address [email protected] Could you please...
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  12. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @ChrisM64 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  13. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @SamJ8 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    Need to Cancel Desktop for Mac Business Edition Subscription immediately -

    Hello @BasswellM Please be informed that we have disabled the auto-renewal on your subscription. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: General Questions
  15. Trishna Oobeyram
    Post

    Need to Cancel Desktop for Mac Business Edition Subscription immediately -

    Hello @ALTOM We could not find any subscription associated with your email address [email protected] Could you please provide the order...
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: General Questions
  16. Trishna Oobeyram
    Post

    Cannot cancel auto-renewal subscription

    Hello @LeonA3 Please be informed that we have disabled the auto-renewal on the subscription renewing on 9 April 2026. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    Can't Cancel Subscription

    Hello @CharmianC Please be informed that we have disabled the auto-renewal on your subscription. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  18. Trishna Oobeyram
    Post

    Unable to activate my perpetual license (Parallels Desktop 17) - asking for guidance

    Hello @Rodrigo12 As a possible solution, please perform the steps below: 1. Make sure your virtual machine is shut down. 2. Shut down and...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Why is support from parallels always so difficult to get?

    Hello @adrianb12 We have created a support ticket to assist you further. Kindly check your emails for future communications. Regards,
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: General Questions
  20. Trishna Oobeyram
    Post

    License/Activation/Subscription

    Hello @JaverV We could not find any subscription under your email [email protected] Do you have any purchase invoice/order reference...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
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