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Hi @StuartD2, issues with mouse/keyboard input are different from one environment to another. Let me create a support ticket for you to look into...
What macOS are you running? If you upgraded to Mojave, I suggest you try Parallels Desktop 14 for Mac: http://parallels.com/directdownload/pd14 If...
Hi Roland, this was pretty unique issue with WinXP, we offered our assistance but did not come to the resolution in the end. Are you planning to...
Hi @JoshuaS6, no, the investigation is in progress yet. Is there a chance that you can share the virtual machine with us? Of course after removing...
Hi @EdsonS, we have reported this issue to Parallels Engineering for investigation, sorry for the inconvenience.
Hi guys, @AlbertH2, we do escalate this issue to Engineering with maximum urgency. Whoever can send technical report via Help menu > Send...
Hi @RafaelG1, can you please describe your issue? If possible please make a recording and upload it to any convenient file share, thanks!
Appreciate your feedback, @PragmaticPraxis, please share the results once you have any. We did work on performance improvements in scope of: (i)...
Hi @PragmaticPraxis, we have DX10.1 for three years now, not via Metal yet, but what's the difference? Regarding performance, what exactly do you...
@RodB, I am very sorry to hear that.. As a last resort, can you start from scratch? Do a clean install of macOS (preferably 10.14 Mojave),...
@RJ-1125, @Terry2, here are directories that Clean Drive tool empties: Log files - Activity logs created by your applications ~/Library/Logs/...
Okay sure, I've asked responsible person to send me descriptions, will post them as soon as I have it.
Guys, thank you very much for the feedback. We will improve Clean Drive usability in future updates.
Hi @GeorgeS16, the issue is under investigation yet. In technical data report we collect computer and system specifications, macOS system.log and...
Hi @WesleyM1, yes sure. I'd appreciate if you open Disk Management in Windows and send a report with its window in foreground.
Hi @LukeA1, so this issue happens with Google Chrome in Windows 7? The shortcut you refer to is a Desktop shortcut for Google Chrome? Do you shut...
Hi @StuartD2, I will be happy to help but please give me some more details. 1. Can you please send me an example of network locations? Before and...
Hi @tzw, this is Windows default limitations (see this article), to work around it, map the required network location as a new drive manually....
Hi @RachelB1, you're right about 8 GB, it should be enough for both Mac and Windows with Quickbooks. Can you please send us a technical report...
Hi @EmiT, unfortunately I didn't find any license keys registered to your Parallels account e******[email protected]. I've sent you a personal...
